Personal Lines Account Manager, Retail
HUB International is a leading insurance brokerage seeking a Personal Lines Account Manager to join their high-performing team. The role involves managing a personal lines portfolio, delivering tailored insurance solutions, and building lasting client relationships.
Responsibilities
- Lead with Confidence: Manage a personal lines portfolio, providing expert advice and solutions that reflect each client’s unique needs
- Quote, Sell & Serve: Deliver full-service insurance support—quoting, servicing, and selling home, auto, and specialty products with precision and care
- Build Client Loyalty: Go beyond expectations to create meaningful, long-term client relationships grounded in trust and value
- Underwrite Smart: Analyze risk and pricing strategies to optimize coverage and ensure protection that’s both effective and competitive
- Collaborate & Grow: Thrive in a team-oriented environment that prioritizes mentorship, learning, and shared success
- Contribute & Innovate: Bring forward ideas to enhance service delivery and contribute to a strong, evolving team
Skills
- A client-first mindset and natural ability to build rapport and foster loyalty
- Proven sales or service experience, ideally in personal insurance
- Strong verbal and written communication skills, with a professional and approachable tone
- Solid organizational and time management skills—you know how to prioritize and deliver
- Tech-savvy and quick to learn new systems and platforms
- RIBO Licensed (or ready to obtain it quickly)
- 1-2 years of relevant experience
- Designations like CAIB or CIP are assets and show your dedication to the craft
Benefits
- Competitive compensation package, including incentives, bonuses, and additional earning opportunities.
- Flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
- Robust benefits package, including company-matched RRSPs, designed to support you and your family.
- HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
- Reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
- Special discounts on events, travel, accommodations, and personal home & auto insurance
- Extended health benefits
- Disability insurance
- RRSP matching
- Paid-time-off benefits
- Eligible bonuses for some positions.
Company Overview