Billing Representative

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Billing Representative is responsible for monitoring, processing, and balancing activities related to payment processing and posting, as well as resolving payment issues and collaborating with third-party payers.

Responsibilities

• Monitor, process, and balance all activities related to manual and electronic payment processing and posting
• Perform data entry for account payments and resolve posting errors and credit balances
• Collaborate with third-party payers to research and resolve outstanding issues, variances, credits, and missing checks related to remittance advice
• Assist the supervisor in implementing new policies and procedures

Skills

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 1+ years of experience in medical billing
• Understanding and experience working with third-party payer(s), including insurance products, claim and denial management processes, credit analysis and resolution and CPT and ICD-10 coding
• Knowledge of electronic payment posting systems and processes
• Knowledge of cash control procedures, accounts receivable control procedures and bookkeeping
• Ability to come onsite for 3 months for training
• Ability to work full time, Monday - Friday, 4 days at home and 1 day onsite after training. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:15 am - 4:30 pm
• Reside within commutable distance to the office at 228 Billerica Rd, Chelmsford, MA
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
• Attention to detail as well as good analytical and problem solving skills is essential

Benefits

• A comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)
• 12 weeks of paid training

Company Overview