Administrative Specialist - Housing Choice Voucher Programs (HCVP)

King County Housing Authority (KCHA) is seeking a detail-oriented Administrative Specialist to support the Housing Choice Voucher Program (HCVP) in Tukwila, WA. This role provides high-level administrative support to program leadership and helps coordinate key operations that support voucher participants and ensure compliance with program requirements.

Responsibilities

• Performs a variety of administrative duties, including coordinating logistics, providing customer service, and managing incoming communications such as phone calls, email, and mail
• Drafts and responds to complex correspondence, schedules meetings, and records meeting notes
• Conducts data entry and supports records production and management activities
• Provides high-level administrative support to department leadership and coordinates office operations
• Maintains internal-facing websites and supports implementation and tracking of departmental regulations, policies, and procedures
• Reviews procurement and consultant contracts for accuracy and compliance with agency policy prior to leadership approval
• Purchases and maintains office supplies to support departmental needs
• Reviews invoices, ensures documentation is complete, obtains approvals, and submits for payment processing
• Produces reports, including research and analysis on partner organizations, peer housing authorities, and regional and national HCV trends
• Supports special projects and initiatives that address complex operational needs within the HCV department

Skills

• Associate's degree AND
• Moderate (1 to 3 years) experience providing progressively responsible administrative support of confidential nature OR
• An equivalent combination of experience and education that provides the necessary knowledge, skills, and abilities to perform the essential functions of this position
• General knowledge of Housing Choice Voucher programs, including applicable rules, regulations, and eligibility requirements
• Knowledge of standard administrative procedures and office operations including experience with accurate record-keeping and data entry (manual and electronic) and experience with database systems, ensuring accuracy and compliance with policies and laws
• Strong organizational skills, with the ability to prioritize, track progress, and meet deadlines while ensuring accuracy
• Ability to analyze information and exercise sound judgment when making decisions
• Advanced proficiency with computers and software applications, including Microsoft Office and related systems
• Strong verbal and written communication skills, with the ability to understand and interpret instructions and convey information clearly
• Ability to establish and maintain effective working relationships with colleagues, stakeholders, and the public
• Ability to work effectively and positively with individuals of diverse cultural and socioeconomic backgrounds
• Use of tact, discretion, and diplomacy when dealing with sensitive or confidential information
• Consent to and pass required assessments
• Consent to and pass criminal records background check

Benefits

• Performance based merit increase opportunities and COLAs are reviewed on an annual basis.
• A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance, life and long-term disability insurance plans, vacation, sick and personal leave, tuition reimbursement, and retirement benefits are also available.
• The excellent benefits package includes employer paid dental; vacation, sick & holiday pay; life insurance, long term disability insurance and transit subsidy.
• PERS retirement (mandatory) and medical plan require employee and employer contributions.
• Employee paid deferred compensation (457b) and flexible spending accounts are optional.
• Positive corporate culture and commitment to a diverse workplace, plus more!
• After initial onboarding, this role will have the opportunity to work remotely in accordance with the KCHA's flexible work arrangements; however, remote work conditions will be reviewed on a regular basis based on business and program need.

Company Overview