Rebate Processing Coordinator - (Hybrid - Boston, MA; New York, NY - US)
Energy Solutions is a company focused on delivering large-scale energy, carbon, and water-use savings through market-based programs. They are seeking a Rebate Processing Coordinator to support program operations by processing, reviewing, and validating incentive claims, contributing to impactful energy efficiency initiatives. The ideal candidate will thrive in a collaborative environment and communicate effectively with participants and internal teams.
Responsibilities
- Review incentive program claims including attachments, sales data to ensure program requirements are met
- Communicate with participants on any claims needing further documentation and answer program-related questions
- Monitor the rebate application queue to ensure rebate applications are processed in a timely manner
- Collaborate with program manager on rebate processing guideline changes and updates
- Ensure rebate program emails and phone calls are responded to in a timely manner and escalate unresolved external issues appropriately
- Enter and maintain incentive claim information in internal or proprietary online platforms and tracking systems
- Communicate with team members through participation in team meetings and through regular progress reports on assigned tasks
- Format Excel spreadsheets and upload to our proprietary online platform
- Recommend and implement process improvements as identified for maximum efficiency and accuracy
Skills
- High School Diploma
- A minimum of 1 year of administrative or data entry work experience
- Advanced beginner skill with MS Office tools including Outlook, Word, and Excel
- Advanced beginner skill with database management systems
- Excellent time management, organizational, and multi-tasking skills with strong attention to detail
- Ability to work independently and juggle competing priorities with minimal guidance
- A bachelor's degree
- Prior experience in claims processing or a similar role
- Familiarity with energy efficiency rebate programs
Benefits
- A generous retirement package
- Medical, dental and vision insurance
- Other pre-tax contribution plans
- An Employee Stock Ownership Plan (ESOP)
Company Overview