Business Development Representative - EPL
Tyler Technologies is a leader in providing technology solutions for government and schools, aiming to create safer and smarter communities. They are seeking a Business Development Representative to assist in outbound prospecting, inbound lead qualification, and to generate new sales leads through effective communication and relationship-building with potential prospects.
Responsibilities
- Collaborate with marketing and sales teams for focused prospecting to assist in uncovering potential opportunities and create a pipeline of well-qualified opportunities for the sales team
- Make cold calls to prospects and provide calling support for marketing campaigns within defined territories and product lines
- Follow up with inbound leads to determine level of interest, timeframe, and budget to further qualify the lead for sales
- Maintain Microsoft Dynamics Customer Relationship Management (CRM) system with competitor information, contacts, and account information
- Develop understanding of the competitive landscape in the public sector market and perfect the delivery of Tyler messaging around assigned software product lines
- Work with Business Development leadership to produce periodic reporting providing visibility of calling and prospecting activities
- Monitor and report on follow-up of qualified leads by sales reps
- Develop effective prospecting skills
- Develop knowledge of territory, key competitors, existing Tyler opportunities/relationships, client satisfaction, and key messaging that will lead to meaningful interactions with potential prospects
- Partner with sales operations and marketing to update CRM records to achieve campaign, marketing, analytic, and data governance goals
Skills
- Bachelor's Degree in Business, IT or relevant Business or Information Technology field, or comparable work experience
- Professional phone demeanor; prior prospecting and/or customer service experience
- Previous sales experience is preferred
- Prior exposure to technology/software sales
- Experience with Microsoft Dynamics CRM
- Solid knowledge of Microsoft Office products
- Excellent organizational skills
- Ability to travel occasionally to trade shows
- Stay current on new product offerings and communicate Tyler's product portfolio to potential prospects based on their needs and interests
- Have a comprehensive understanding of Tyler's competitors, buyer personas, pain points, and key messaging to have effective conversations with prospects
- Be effective/ comfortable making cold calls, including overcoming objections and quickly building credibility with prospects
- Leverage marketing automation, CRM, and lead management processes to discover and further qualify potential opportunities for sales
- Previous sales experience is preferred
Company Overview