[Remote] Inside Sales Representative

Note: The job is a remote job and is open to candidates in USA. Septodont is a leading manufacturer of dental pharmaceuticals and medical devices, employing over 2,000 people globally. They are seeking an Inside Sales Representative to close deals, train customers on products, and utilize CRM systems to manage customer interactions.

Responsibilities

• Attends extensive training programs to learn how products are manufactured and utilized
• Gains proficient knowledge of company products to effectively teach and train customers on core products
• Works closely with the Marketing department to understand all campaigns and how best to approach customers when making offers
• Stay informed about company products and service information updates
• Work towards closing deals and securing customer commitments as part of Sales & Marketing Campaign and achieving company quotas
• Based on Sales & Marketing Campaigns, upselling services and making product recommendations to customers
• Achieving or exceeding call and sales targets, measured by metrics based on the number of calls daily and percentage of successful sales calls
• Present Septodont products to dental staff and other potential customers as defined the Sales & Marketing Campaign
• Utilize Customer Relationship Management (CRM) systems and sales tools to manage and track customer interactions, update customer data and monitor sales activities
• Uses CRM system and specifically the CTI module in the CRM to make sales calls to designated accounts
• Works to achieve maximum annual sales while maintaining expense budget constraints
• Completes timely and accurate expense reports for all reimbursable expenses
• Follows regulatory requirements and ensures quality standards are met
• Observes and supports all safety guidelines and regulations
• Demonstrates the Company Mission, Vision and Values Statements, policies, and current standard business practices
• Performs other related duties as required

Skills

• High School Diploma is required, college diploma in business, marketing or related field is an asset
• Previous experience in sales, customer service or a related field is highly desirable
• Prior experience or familiarity in the dental industry is highly desired
• Proficiency in working with MS Office products (Word, Excel, etc.)
• Excellent verbal and written communication to effectively engage with customers through phone calls, emails and other communication channels
• Solid understanding of sales techniques, including overcoming objections and closing sales
• Customer-focused and able to build and maintain relationships with clients
• Proven ability to persuade and influence to successfully close deals and achieve sales targets
• Strong time management and organizational skills to handle multiple leads and tasks, while meeting deadlines in a fast-paced work environment
• Problem solving skills to address customer inquiries, overcome objections and find creative solutions to meet customer needs
• Resilience and can-do attitude to overcome customer setbacks and keep a positive attitude
• Strong teamwork skills to collaborate with other team members, and across sales and marketing
• Familiarity with a Customer Relationship Management system such as Salesforce

Benefits

• Comprehensive benefits package.
• Opportunities for professional growth and development.
• Supportive and collaborative work environment.
• Total rewards include comprehensive benefits, bonus eligibility, and professional development support.

Company Overview