Principal Stock Plan Administrator

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. We are seeking an experienced Principal Stock Plan Administrator to oversee our domestic and global equity compensation programs. As a subject matter expert, this individual will ensure accurate, compliant, and efficient administration while driving strategic initiatives that support executives, employees, and operations worldwide. The role is both strategic and hands-on, ideal for someone who thrives in a dynamic environment, manages complex systems, and collaborates with senior leadership and cross-functional teams to deliver operational excellence.

Key Responsibilities

Administer end-to-end equity programs (e.g., stock options, RSUs, PSUs, ESPP) across U.S. and international employee populations. Ensure global compliance with tax, securities, labor, and mobility regulations across all jurisdictions. Collaborate with HR, Finance, Legal, Payroll, and external advisors to ensure alignment and compliance. Serve as the internal subject matter expert and strategic advisor for equity-related matters worldwide. Lead cross-functional initiatives, including system implementations, automation, IPO readiness, and employee education. Partner with Legal, Finance, Payroll, and Tax teams to address reporting and compliance requirements. Maintain accurate records to support audits, SOX controls, SEC disclosure requirements, and financial reporting. Resolve complex issues related to global equity transactions and tax reporting. Identify and implement process improvements to enhance equity program operations. Lead and support special projects as assigned. Qualifications 10+ years of progressive equity administration experience with U.S. and global equity programs. Bachelor’s degree or equivalent experience CEP Level III (Certified Equity Professional) strongly preferred. Deep knowledge of equity-related financial reporting, SOX controls, and SEC disclosure requirements. Experience with international taxation and compliance in APAC, EMEA, or LATAM regions. Create and facilitate training and learning materials for participants and management. Advanced Excel and data reconciliation skills. High attention to detail with strong analytical and problem-solving abilities. Proven experience managing stock plan administration for IPOs and liquidity events. Ability to work independently, prioritize effectively, and lead cross-functional initiatives. Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $107,200.00 - $188,400.00 Benefits: Medical, Dental, and Vision Insurance. Telehealth coverage Flexible work schedules and work from home opportunities Development and career growth opportunities Open Time Off in addition to 10 paid holidays 401(k) matching program Adoption Assistance Fertility treatments Click here to view a summary overview of our Benefits. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at [email protected]. You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Apply To This Job