Commercial Loan Transaction Specialist
Busey Bank is a financial institution seeking a Commercial Loan Transaction Specialist. The role involves managing customer inquiries, processing loan transactions, and maintaining borrower information within the commercial lending sector.
Responsibilities
- Respond to customer inquiries both by phone and email
- Process internal requests/inquiries via nCino Cases
- Process loan payments, ACHs, and Wire transfers, and NSF/returned payments for various departments under multiple deadlines and constraints
- Update/maintain Borrower information
- Maintain positive relationships with multiple lenders and support staff
- Process returned mail and any subsequent address changes
- Set up and maintenance of automatic payments
- Respond to internal emails
- Review exception reports and update loan records accordingly
- Assist other areas and special projects as needed
- Monitor workflows and phone queues
- Training of new hires and continual training of current staff
Skills
- Strong oral and written communication skills
- Basic accounting principles
- Strong analytical skills
- Microsoft Office
- Ability to multi-task and work independently
- Ability to perform duties under frequent time constraints
- Ability to solve problems independently while applying logic and discretion
- Requires High School diploma
- Higher education preferred
- Experience with lending or commercial real estate preferred
Benefits
- 401(k) match
- Profit sharing
- Employee stock purchase plan
- Paid time off
- Medical
- Dental
- Vision
- Company-paid life insurance
- Long-term disability
- Supplemental voluntary life insurance
- Short-term and long-term disability
- Wellness incentives
- Employee assistance program
- Pre-tax health savings accounts
- Flexible spending accounts
Company Overview