Junior UX Researcher
GAIN is a creative-led, insight-driven company that blends data, tech, and creativity. As a Junior UX Researcher, you will work within the UX Research team to process and analyze qualitative and quantitative research data to uncover insights for clients, executing various research studies to explore usability and behavioral psychology in digital experiences.
Responsibilities
- Plan and run qualitative and quantitative studies for our clients. This can include 1:1 interviews, diary studies, usability tests, secondary research, competitor analysis, surveys, journey mapping, personas and other methodologies using Conversion's proprietary methodologies
- Process, analyze, and summarize data sets from research
- Create materials for key stakeholders summarizing key findings
- Confidently present research and findings
- Collaborate with Conversion’s Experimentation Consultants and Designers to identify opportunities to leverage user research insights
Skills
- 3+ years of post-secondary education
- 6 months+ of hands-on experience in applying qualitative and quantitative research methods such as in-depth interviews, usability testing, diary studies, surveys, card sorting etc
- Top-notch written and oral communication skills. You'll not only need to communicate complex subjects in a way that's easy to understand with the rest of the team but will also need to work closely with clients. You will deliver compelling presentations to small and large groups of clients and prospects
- Proven ability to understand business contexts, scope and design research methodologies, execute on research, analyze findings, and present findings and recommendations
- Excellent analytical and problem-solving skills, and the ability to quickly develop recommendations based on qualitative and quantitative evidence
- Exceptional project and organization management skills to coordinate research efforts across multiple projects
- Passion, energy and enthusiasm to drive results with a team-oriented approach; must be self-motivated, proactive, and flexible
- Experience with research tools such as usertesting.com, dscout, qualtrics etc
- Experience with online collaboration tools like Asana, Google Docs, Google Analytics, Excel, and PowerPoint
Benefits
- Hybrid work environment + a home office allowance.
- Flex-Fridays! Friday is your uninterrupted day to wrap up the work week or sign off early.
- 3 weeks of paid time off to start, plus a winter holiday office closure.
- Work from anywhere in the world up to 20 business days or 4 weeks per year! We want you to build a life and a career at the same time.
- Wellness time, health + dental coverage, health spending account, and wellness spending account so that you can prioritize YOU.
- Dog friendly office, because our furry friends are part of the team too.
- Office gym membership.
- Reward + recognition programs to recognize your team (and be recognized) for all that we do.
- Work at a certified Great Place to Work®.
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