[Remote] Field Technician

Note: The job is a remote job and is open to candidates in USA. TD SYNNEX is seeking a Field Service Technician to ensure clients' technology operates smoothly. In this role, you will diagnose, repair, and maintain computer hardware systems at customer locations, while also providing excellent on-site support and maintaining positive client relationships.

Responsibilities

• Diagnose, troubleshoot, and repair computer hardware and system components in line with manufacturer specifications
• Replace defective parts and perform hardware installations and upgrades
• Collect and communicate technical data to support teams for escalations and project planning
• Follow established service procedures, documentation standards, and daily administrative processes
• Deliver excellent on-site support and maintain positive client relationships

Skills

• 1–2 years of experience in IT support, field services, or hardware repair
• Ability to diagnose, repair, test, and replace hardware components confidently
• Valid Driver's License with a clean driving record
• Access to a reliable personal vehicle (mileage reimbursed)
• CompTIA A+, Network+, or equivalent OEM certifications
• Experience working in customer-facing technical roles
• Strong working knowledge of: Computer systems and operating systems
• Strong working knowledge of: Networking hardware and cabling standards
• Strong working knowledge of: Servers, data center equipment, and power supplies

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
• Mileage reimbursed

Company Overview