Overnight Medical Records Data Entry Specialist – 12‑Hour Shift, Claims Processing & ROI Team at arenaflex

About arenaflex – Pioneering the Future of Information Management

arenaflex is a global leader in protecting what matters most to our customers—from everyday documents to priceless historical artifacts. With a heritage of innovation, we have transformed the way organizations store, secure, and retrieve information, delivering unparalleled value to more than 225,000 clients across 60 countries. Our commitment to sustainability, digital transformation, and rigorous compliance makes us a trusted partner for businesses of every size, including a majority of the Fortune 1000. At arenaflex, you will join a diverse, inclusive workforce that celebrates differences, encourages continuous learning, and empowers every employee to Climb Higher for the benefit of our customers and each other.

Position Overview – Why This Role Matters

As an Overnight Medical Records Data Entry Specialist on the Release of Information (ROI) team, you will be the backbone of our claims processing operation. Working a 12‑hour night shift, you will ensure that medical records are accurately prepared, scanned, and transmitted to insurance agents, beneficiaries, attorneys, and hospital staff. Your meticulous attention to detail and strong organizational skills will help maintain the integrity of critical health information, supporting compliance with federal, state, and company regulations.

Key Responsibilities

• Document Preparation & Scanning: Sort, staple‑remove, and organize hard‑copy medical records for digitization; scan documents to create high‑quality electronic images.
• Claims Coordination: Communicate with insurance agents, beneficiaries, attorneys, and hospital personnel to gather required documentation and clarify claim details.
• Data Entry & Verification: Accurately input patient and claim information into arenaflex’s database systems, ensuring every record is complete and error‑free.
• Compliance Assurance: Follow federal, state, and internal policies to protect patient privacy and maintain audit‑ready documentation.
• Clerical Support: Perform routine office tasks such as filing, sorting, and maintaining orderly record sequences; assist teammates with ad‑hoc projects as needed.
• Quality Control: Review scanned images for clarity, completeness, and proper indexing; correct any deficiencies before final submission.
• Production Tracking: Document workflow progress, update internal tracking tools, and report production metrics to supervisors.

Essential Qualifications

• Minimum 1 year of medical data entry experience, with a proven track record of handling confidential health information.
• At least 1 year of medical front‑desk experience, demonstrating familiarity with patient interaction and office procedures.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfort navigating database applications.
• Strong grasp of medical terminology, enabling accurate interpretation of clinical documents.
• Excellent written and verbal communication skills in English; ability to convey information clearly to internal teams and external partners.
• Demonstrated ability to maintain meticulous record order, sequence, and detail orientation.
• Physical capability to remove staples, sort, file, and box records for extended periods.
• Ability to sustain a productive pace while meeting production targets and quality standards.

Preferred Qualifications & Additional Skills

• Experience with electronic health record (EHR) systems or other health‑information platforms.
• Knowledge of HIPAA regulations and best practices for protecting patient privacy.
• Prior exposure to claims processing or insurance documentation workflows.
• Certification in medical coding, health information management, or a related field.
• Strong problem‑solving abilities and a proactive approach to identifying process improvements.
• Flexibility to adapt to evolving technology and procedural updates within the ROI team.

Compensation, Benefits, and Total Rewards

arenaflex offers a competitive hourly wage of $17 per hour, paid bi‑weekly, with the opportunity for merit‑based increases. Our comprehensive total rewards package includes:

• Health, Dental, and Vision Insurance: Coverage begins on your first day of employment, ensuring you and your family are protected from day one.
• Paid Time Off: Generous vacation, holiday, sick, and personal days to support work‑life balance.
• Retirement Savings: 401(k) plan with company matching contributions to help you build a secure financial future.
• Tuition Reimbursement: Financial assistance for continued education and professional development.
• Employee Stock Purchase Program (ESPP): Opportunity to purchase arenaflex stock at a discounted rate.
• Annual Merit Increases: Performance‑driven salary adjustments that recognize your contributions.
• Career Development Resources: Access to training modules, mentorship programs, and internal mobility pathways.

Work Schedule & Location

This position follows a 12‑hour overnight shift, running from 6:00 pm to 6:00 am, Thursday through Saturday, with every other Wednesday off. New hires will undergo a 3‑ to 6‑month day‑shift training period (Monday‑Friday, 8:00 am‑5:00 pm) to master arenaflex’s systems and processes before transitioning to the night shift. The role is based at our Jacksonville, FL facility located at 5633 Doolittle Rd, Jacksonville, FL 32254.

Career Growth & Learning Opportunities

arenaflex invests heavily in employee development. As a member of the ROI team, you will have access to:

• Structured onboarding and ongoing training programs tailored to medical records management.
• Cross‑functional exposure to claims processing, compliance, and digital transformation initiatives.
• Opportunities to pursue certifications such as Certified Coding Specialist (CCS) or Certified Health Information Technician (CHIT).
• Mentorship from seasoned professionals who can guide you toward leadership roles within operations, quality assurance, or project management.
• Eligibility for internal job postings across arenaflex’s global network, allowing you to explore roles in data analytics, information governance, or client services.

Culture, Values, and Inclusion at arenaflex

Our culture is built on four core pillars: Integrity, Innovation, Inclusion, and Impact. We celebrate diversity and foster an environment where every voice is heard. Whether you’re collaborating on a complex claim or sharing a new idea to streamline workflows, you’ll find a supportive community that values your contributions. arenaflex’s commitment to sustainability, ethical business practices, and community outreach further reinforces a purpose‑driven workplace where you can feel proud of the impact you make each day.

Why Join arenaflex?

Choosing arenaflex means aligning yourself with a company that not only leads the industry but also prioritizes the well‑being and growth of its employees. You’ll be part of a mission‑focused organization that protects critical information, drives digital innovation, and upholds the highest standards of security and compliance. If you thrive in a fast‑paced, detail‑oriented environment and are eager to contribute to a team that makes a tangible difference for clients worldwide, this role is your next career milestone.

How to Apply

Ready to bring your expertise to arenaflex and embark on a rewarding overnight career? Click the link below to submit your application. We look forward to learning how your skills and passion can help us continue to protect what matters most.

Apply Now

Equal Opportunity Employer

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law.