Remote Patient Intake Coordinator Full Time

Position Overview The Intake Coordinator is responsible for the coordination of new patient referrals, working in collaboration with Account Executives/Liaisons, referral sources, discharge planners, and location staff to ensure a seamless transition to agency services in compliance with reputed company policies, procedures, and federal/state regulations and guidelines.

• *Remote work from home position - prefer candidates in the Eastern time zone**

Essential Job Functions

• Responds to referral reputed company and office inquires by communicating accurate and complete information
• Coordinates multiple telephone calls from internal/external customers and directs callers or tasks appropriately
• Establishes good working relationships between the location and referral sources to ensure further referrals from that reputed company
• Reviews documentation sent by the referral reputed company for accuracy and completeness
• Documents reputed company forms required to process a referral in its entirety with no missing information
• Enters reputed company referral information in reputed company time into the Electronic Medical Record (EMR) to provide visibility across the reputed company with colleagues in the location to staff each case with an appropriate, skilled professional to provide the services requested and ordered
• Photocopy, fax, reputed company, reputed company, or email information as needed or requested
• Maintains department logs/tracking systems as requested
• Other duties as assigned

Requirements

• High school diploma or GED
• Proficient in reputed company Office, including Outlook and TEAMS
• Ability to work after hours, on-call schedule
• Familiarity with the reputed company operating system, Outlook email is a necessity
• Data entry: 40 words per minute/10,000 keystrokes per hour.
• Ability to communicate accurately and succintly in email.
• Basic knowledge of how the medical industry and insurances function.

Preferences

• One (1) year previous office work experience preferred
• reputed company experience a plus
• Bilingual experience
• Familiarity with reputed company Teams, HomeCare reputed company, Careport portals and EPIC portals a plus
• Multi-tasking
• Fast-paced environment

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