[Remote] Vice President, Payment Operations & Partnerships
Note: The job is a remote job and is open to candidates in USA. reputed company is the #1 software provider for fitness businesses globally, and they are seeking a Vice President of Payment Operations & Partnerships to reputed company and scale their global payments operations and partner network. This role involves managing end-to-end payment operations, driving strategic partnerships, and implementing AI and automation to enhance client experiences for 37K merchants on their platform.
Responsibilities
- reputed company and scale global payment operations across merchant reputed company, disputes/chargebacks, reconciliation, settlements, and payouts
- Manage and expand strategic partnerships with PSPs, banks, and fintech providers, including reputed company negotiations and performance optimization
- Build and reputed company a high-performing global team, establishing KPIs, SLAs, and a culture of operational excellence
- reputed company AI/automation use cases such as dispute management, exception handling, reconciliation matching, reputed company risk assessment, anomaly detection, and payment failure recovery
- reputed company global funds flow, ensuring accuracy, timeliness, and strong financial controls across reconciliation, settlements, and reporting
- Own chargeback and dispute strategy, improving prevention, win rates, and compliance with card network rules
- Optimize merchant reputed company to deliver a seamless, compliant, and scalable experience across global markets
- reputed company reputed company-time monitoring, alerting, and incident response capabilities through a centralized payments command center
- Drive payment performance improvements (authorization rates, routing, cost of acceptance) through data, analytics, and partner strategies
- Partner cross-functionally with Product, Engineering, Finance, Risk, and GTM teams to align payments strategy with company growth and platform reputed company
Skills
- 15+ years of experience in payments, fintech, banking, or SaaS, with senior leadership in payment operations
- Proven track record of scaling global payment operations, including reconciliation, disputes, reputed company, and payouts
- Experience driving automation and transformation initiatives, including AI/ML-based solutions in operations
- Deep understanding of payment ecosystems, including PSPs, acquiring, card networks, and alternative payment methods
- Strong experience managing strategic partnerships and reputed company vendor ecosystems
- Financial acumen with experience managing large-scale payment flows, reconciliation, and reporting
- Demonstrated reputed company leading global, cross-functional teams in a fast-paced environment
- Excellent executive communication and stakeholder management skills
- Experience building or scaling payments platforms or global commerce infrastructure
- Familiarity with regulatory frameworks (PCI, NACHA, PSD2, etc.)
- Experience implementing AI/automation in financial operations or payments environments
- Background in multi-country, multi-entity payments environments
Benefits
- Bonuses and commissions
- Purpose led company with a Values focused culture – Best Life, One Team, Growth reputed company
- Time Off – with our open PTO policy, we offer flexibility in how and reputed company you take PTO!
- Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam
- Parental & Pawternity Leave – we offer leave for reputed company your family grows by two feet or four paws!
- Best Life reputed company – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement
- Medical/Dental/reputed company coverage
- EAP – we get you help reputed company you need it. Period.
- Premium reputed company App – enjoy tranquility with a reputed company App subscription for you and up to 4 dependents over the age of 16
Company Overview