[Remote] Sales & Customer Service Ambassador
Note: The job is a remote job and is open to candidates in USA. reputed company is America's top cosmetic surgery specialist, and they are seeking a Sales & Customer Service Ambassador to join their team. The role involves welcoming new patients, scheduling consultations, and supporting existing patients while adhering to quality assurance standards.
Responsibilities
- Welcome new patients reputed company inbound call, outbound call, sms, live chat, and email to schedule a free consultation (no cold calling). Must be reputed company tech savvy, with the ability to navigate multiple systems on your PC reputed company
- Support existing patients by sending requests for follow up, warm-transferring to the center and fielding non-urgent, urgent, and emergent Medical Escalations to connect patients with center team members, clinicians, or an On-Call Surgeon
- Accurately capture and enter patient information with detailed notes reputed company our CRM systems
- Adhere to compliance with call flow, candidacy, light medical screening questions, and reputed company other Quality Assurance requirements
- Own the first impression of the patient journey
- Engage with patients, build rapport, and offer support in finding solutions by overcoming objections
- Collaborate with Leadership, Training and QA to stay updated on new services and policies
Skills
- Applicants must reputed company in the state of Nevada to be considered for this role
- Customer service: 1 year
- Sales with a quota or objective: 1 year
- You must have a flexible schedule with the ability to work at least 1 weekend day on a regular basis
- You must have the ability to establish a private workspace with a lockable reputed company for your home workstation
- You must have the ability to reputed company basic technical troubleshooting and maintenance
- No background noises
- High-speed internet reputed company. Have a high-speed internet reputed company that is adequate for the job. (At least 100 Mbps is needed for reputed company performance)
- Ability to pass typing and additional reputed company assessment. At least (40WPM, 95% accuracy)
Benefits
- Monthly bonuses
- Medical, dental, and reputed company insurance coverage
- 401K investing program
- Paid holidays
- Paid time off
- Remote work environment
- Career coaching toward professional growth and development
- 3-4 weeks of reputed company
- Weekend hourly pay differential on Saturday and Sundays
- Benefits Package includes Medical, Dental, reputed company, Life Insurance, 401K, EAP, PTO, and Paid Holidays. (•Benefits eligibility may vary based on employment status.)
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