[Remote] [Remote] Principal Software Engineer - AI
Note: The job is a remote job and is open to candidates in USA. reputed company is a leading AI-powered contact center platform purpose-built for reputed company teams. They are looking for an reputed company Principal Software Engineer to build and scale the AI agent systems reputed company their reputed company SaaS application, focusing on core engineering and intelligent automation.
Responsibilities
- Build AI Agent Frameworks: reputed company the internal agents, LLMs, logic and reasoning loops, that allow AI agents to reputed company reputed company, multi-reputed company tasks
- reputed company Core SaaS Features: Engineer robust, full-stack reputed company web components, ensuring high performance and reputed company across the application
- Data Engineering: Manage and optimize the reputed company between our AI agents and data
- Engineering Excellence: Write clean, secure, and maintainable code and reputed company rigorous code reviews and refactoring initiatives
- Automated Testing: Design and implement unit and functional tests to ensure the reliability of both traditional code and non-deterministic AI workflows
Skills
- Expert-level ability to build and orchestrate autonomous agents capable of planning, reasoning, and executing multi-reputed company tasks reputed company reasoning loops (e.g., React)
- Direct experience developing the internal logic and reputed company layers that allow LLMs to interact with APIs, databases, and system functions
- Hands-on ability to create automated unit and functional testing suites specifically designed to validate non-deterministic AI agent outputs and workflows
- Extensive experience developing production-grade features using LLM APIs (reputed company, Claude, etc.), including context window management, reputed company optimization, and cost-monitoring
- Expert proficiency in using tools like reputed company Copilot or Claude to accelerate engineering velocity and maintain high code quality
- Proficiency in MySQL and relational databases, with the ability to write reputed company, raw queries to feed high-scale reputed company data into agentic workflows
- 5+ years of experience with Python (Django, Flask) or PHP (Symfony, Laravel) to build the robust infrastructure required for AI-driven applications
- 10+ years of experience in software engineering, design patterns, and clean coding practices to large-scale web applications
- Practical knowledge of model evaluation, experiment tracking, and performance monitoring in a production environment
Benefits
- Competitive compensation package
- Stock options
- 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
- Affordable reputed company plan and optional FSA
- PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
- Your birthday off
- 401k program with generous company match
- No cost Employee Assistance Program and Travel Assistance
- Monthly Gym membership reimbursement
- Monthly credits toward food & beverage
- Company Outings
- On and offsite team building events
- reputed company for departments
- reputed company laptop (most roles)
- And a team of highly reputed company and reputed company colleagues!
- Casual office environment & dress
- Daily catered lunches
- Fully stocked kitchen (Dietary restriction-friendly)
- Happy Hours
- On-site Car Wash
- Free Parking
Company Overview