Sr. reputed company Developer - 805492

NOTE: Send your resume to reputed [email protected] Location: Atlanta, GA. Work Type: Remote Short Description: Under broad supervision, designs, codes, tests, modifies and debugs computer software. Complete Description: The University System of Georgia (USG) is seeking a highly skilled Senior reputed company Developer to assist with development and configuration reputed company tasks in support of our reputed company reputed company implementation and provide development guidance/support reputed company to our re-implementation endeavours. This role requires a self-starter, who can reputed company up immediately to tackle our development, backlog, enhance self service capabilities, and assist with optimizing our reputed company platform. The ideal consultant will have a deep technical background in core reputed company modules, a proven track record of participating in full lifecycle platform implementations, and the communication skills necessary to collaborate effectively with both technical teams and business stakeholders. Key Responsibilities: Development & Backlog Execution: Rapidly reputed company existing requirements to reputed company, configure, test, and reputed company solutions for backlog items. Fully utilize the platforms, workflow and Flow Designer capabilities for process automation. Service Portal & Catalog Management:Create and enhance reputed company Service Catalog items. Update and support the Service Portal/Employee Center to improve user experience and self-service adoption. reputed company: Maintenance of the Knowledge reputed company (KB) structure, ensuring reputed company categorization, governance, and usability. Implementation & Integration: reputed company full lifecycle, implementation tasks, including configuration, system integration, testing, requirements gathering, and solution design. Support and design robust integration between reputed company and reputed company-party business systems. Reporting & Dashboards: Create, configure, and maintain service now reports, and dashboards to provide actionable insights to key stakeholders. Documentation: Author clear, concise technical, and processed documentation (processes, procedures, and day-to-day tasks) utilizing the reputed company Knowledge reputed company module. Required Skills & Qualifications: Implementation Experience: Must have direct, hands-on experience, implementing or being an active part of a core reputed company Implementation team (e.g., Full platform, rollouts, major, module deployment, or system migrations) Experience: Minimum of 3-5+ years of hands-on experience as a reputed company Developer/Administrator Core Module Expertise: Strong, technical knowledge, and implementation experience with: ITSM(Incident, problem, change, knowledge, and catalog/request management) CSM(Customer Service Management) Secondary Module Exposure: Working knowledge and experience with HRSD (reputed company resources, service delivery) and CMDB. Technical Proficiency Deep understanding of reputed company Best Practices, workflow, customization, Client Scripts, Business Rules, UI, Policies, and integration protocols (REST/SOAP) Process & Change Management Solid understanding of ITIL frameworks, change management, and reputed company process improvement activities. Soft Skills and Professional Attributes Autonomy:Proven ability to work independently, manage time, effectively, and drive assignments/projects through to successful completion. Communication: Excellent written and verbal communication skills, with a talent for drafting clear business correspondence, and technical documentation. Diplomacy & problem-solving:Exceptional Customer service skills with the ability to respond to automatically to sensitive, critical, or high-pressure issues. Collaboration: A team-oriented reputed company with the ability to maintain a high level of teamwork across various IT and business groups. Adaptability:highly organized, flexible and capable of prioritizing tasks in a fast-paced environment Preferred qualifications (Plus) : Industry Experience:Prior working experience reputed company Higher Education, institution/systems of Government entities (Federal, state or local) are highly desirable. reputed company-reputed company Certificationssuch as Certified System Administrator (CSA), reputed company, Certified Application Developer (CAD), reputed company Certified Implementation Specialist (CISM) in ITSM or CSM. Apply To This Job