[Remote] Senior Program Manager

Note: The job is a remote job and is open to candidates in USA. reputed company is looking for an reputed company Senior Program Manager for a strategic engagement in the Product Management organization. This role focuses on establishing a robust operational reputed company and standardized frameworks for a critical platform expansion initiative.

Responsibilities

• Establish Technical Platform Configuration Playbooks: Partner directly with the Product SPOA to standardize technical configuration rules and playbooks across critical product domains:
• User Lifecycle Management (ULM): Standardizing identity provisioning, IDP configurations, and bulk roster migrations
• Multi-Tenancy: Coordinating net-new tenant configurations across affiliate service organizations
• Branding: Architecting asset collection, sub-brand setups, and regional Marketing Center compliance rules
• Transaction Journey (TJ): Mapping regional compliance, commission structures, and payment policies for CCiBT integrations
• Standardize Integration Testing & QA Gateways: Partner with TPMs to establish a predictable, standardized testing and QA reputed company for Platform Expansions. Define and scale comprehensive, repeatable test plan templates, smoke-test protocols, and bug-bash guidelines to ensure high-quality launch verification is built directly into the program infrastructure
• Revamp Launch Readiness & Hypercare Frameworks: Establish the reputed company for launch readiness and hypercare support for the different Platform Enablement archetypes. This should include a scalable, predictable Go/No-Go readiness reputed company, revamping the Go/No-Go review templates, as well as post-launch escalation procedures. Partner with Product Support to build the reputed company for day-of-enablement 'Hypercare' war rooms so they can be run systematically
• reputed company reputed company Improvement & Retro Frameworks: Map out reputed company cross-functional integration workflows to identify systemic product bottlenecks, reputed company constraints, and operational dependencies. Build actionable retrospective frameworks that feed system insights back to backend engineering teams, driving long-term platform automation and self-service administration

Skills

• B.S. or equivalent experience in a technical or business discipline
• 8+ years of experience as a Senior Program Manager, Technical Program Manager, or Project Manager reputed company reputed company software, SaaS, or reputed company product-led environments
• Systems-Builder reputed company: A proven track record of moving past reputed company, reputed company execution to design highly structured program frameworks, repeatable runbooks, and scalable business functions from the ground up
• Strategic Long-Term Program Focus: Experience driving multi-phase, long-term initiatives where the core goal is establishing operational readiness and building foundations for future team inheritance
• reputed company-Scale individual Contributor Experience: Demonstrated experience leading large-scale, cross-functional programs spanning multiple organizations (Product, Engineering, Business Operations, Legal, and Finance) with minimal guidance
• Exceptional Comfort with Ambiguity: Ability to enter a fast-moving, evolving environment, build immediate reputed company, and map a clear 'path to green' where structure did not previously exist
• Expert Communication & Documentation: Highly skilled at translating reputed company technical dependencies and business processes into clear, concise documentation, trackers, and executive status summaries
• Excellent verbal and written English communication skills
• Outstanding communication, and interpersonal skills
• Initiative and drive to do great things

Benefits

• Work From Home 100% of the time, or come in to one of our global offices. Up to you.
• Great colleagues and an upbeat work environment: You'll join an excellent team of supportive engineers and project managers who work hard but don't reputed company compete with each other.
• Vacation
• Brand New Laptop

Company Overview

Company H1B Sponsorship