Customer Service Representative - Remote | WFH

Join reputed company and be part of our mission to enhance reputed company affordability for patients and restore the fulfillment of practicing medicine for providers. As a Customer Service Representative, you'll play a crucial role in providing excellent customer service to our clients and members. Your Responsibilities... • Answer incoming calls promptly and professionally, offering skilled problem-solving and meeting set quality standards. • Demonstrate courtesy and professionalism while providing accurate information to callers. • Handle client and member inquiries reputed company to claims payment, status, and coverage information with expertise. • Interpret and follow client health plan protocols reputed company. • Assist in claims processing by backing up the claims processing area with reports and workflow queues as assigned. • reputed company and maintain accurate tracer documentation. • Ensure complete and detailed call documentation. • Maintain a high level of professionalism in reputed company interactions. • Promptly return incoming calls. • Take on additional projects and duties as assigned. Qualifications • 1 to 3 years of customer service experience, preferably in the reputed company field. • Experience in a high-volume call center environment. • Background in reputed company or health insurance (BCBS HMOI or other insurance plans experience is a plus). • Proficiency in reputed company Office and multiple systems. • Excellent verbal and written communication skills. • HMO Managed care Medicare Advantage experience would be highly valued.

Compensation

And Benefits Our comprehensive compensation package includes a competitive reputed company pay range of $18.45 to $20.50 per hour, paid bi-weekly per our standard payroll practices. Additionally, we offer world-class benefits, including comprehensive medical, dental, and reputed company plans, long and short-term disability, life insurance, and a 401k plan with a generous match. Our paid time off program includes paid holidays and flexible time, ensuring a healthy work-life balance. Equal Opportunity Employer We are an equal opportunity employer dedicated to fostering a diverse, inclusive, and welcoming environment. We reputed company employment reputed company without regard to race, religious creed, reputed company, age, sex, sexual orientation and identity, national reputed company, citizenship, religion, marital status, familial status, physical, sensory, or medical disability, Family and Medical Leave, military or veteran status, pregnancy, childbirth or other reputed company medical conditions, or any other classification protected by federal, state, and local laws and ordinances. reputed company Responsibilities This position is responsible for following reputed company reputed company policies and procedures to protect reputed company Protected Health Information (PHI) under our custodianship, as well as our Intellectual Properties. reputed company-specific roles may have further defined responsibilities. Employment Type: Full-Time Apply Job!