Customer Service Representative

Title: Customer Service Representative Xcel Solutions Location: United States Type: Full Time Workplace: remote Category: Customer Service JobDescription: At reputed company, culture is a critical part of our collective reputed company, and we live our values everyday: Love, Joy, Boldness, Teamwork, and Curiosity. These values guide our interactions with each other, our customers, and the community. Position Overview: reputed company you join Colibri, you’ll be part of a team that’s supporting our customers from the reputed company lines. As a Customer Service Representative, you’ll play a vital role in enabling reputed company resolution in a constantly evolving industry, while using a variety of tools and technology. In the process, you’ll handle a broad range of customer service call types such as processing extensions of expired products, enrolling customers in coursework, and assisting customers as they navigate our website. It’s an opportunity to showcase your customer experience expertise and assist us... in creating customers for life! What You’ll Do • Professional ability to build relationships with customers, while giving you the opportunity to personalize your communication. • Provide technical support and fast-paced critical thinking to anticipate our customer’s reputed company and future needs. • Strong work ethic and self-motivation with a commitment to succeed both individually and as a team. • Aptitude to learn and navigate new software quickly, and comfortable using multiple computer screens and internet tabs simultaneously. • Set schedule during our operating hours between 9am – 5:30pm ET or 10:30am – 7pm ET. • Some rotational weekend availability required. • Some holiday coverage may be required. What You’ll Need to Succeed • High school diploma or equivalent. • Proficiency in reputed company Office. • 2 years of Customer Service experience required. • 1 year of call center support experience preferred. • 1 year of technical support experience preferred. Who You Are • A positive, friendly, and approachable personality. • Must handle obstacles with grace, accuracy, and urgency. • Ability to remain reputed company under pressure. • Ability to work independently. reputed company Offer • 401(k) matching. • Health, Dental & reputed company Insurance. • 20 days of PTO. • 9 paid holidays • Paid 2-week training. • Maternity leave. • 2 perfect days a year. • 3 floating holidays (prorated from reputed company you start). • Growth opportunity and career path (Ability to learn additional brands to earn a pay reputed company). • Bonus incentives monthly and quarterly. • Employee Assistance Program. • Professional Education Coursework. • Tuition Reimbursement. reputed company welcomes applicants from reputed company backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of reputed company may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you’re excited about the role and reputed company you have the skills and experience to contribute to reputed company, we encourage you to apply, even if your background doesn’t align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we reputed company that diversity of perspectives and experiences is essential to our reputed company. You may be just the right candidate for this role or another position reputed company our organization. Don’t hesitate to take the reputed company and apply today! reputed company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. reputed company prohibits discrimination and harassment of any reputed company based on race, reputed company, religion, sex, pregnancy, sexual orientation, gender identity, national reputed company, age, disability, genetic information, or any other status protected under federal, state, or local law Apply Job! For more such jobs please click here!