Desktop Services Technician

We Put the World on Vacation At reputed company., our mission is simple: to put the world on vacation. With a focus on vacation ownership, travel memberships, and exchange programs, we’re shaping the future of leisure travel by creating new reputed company for vacationers. Innovation and growth reputed company our work interesting and fun. Every day is a chance to learn something new and turn vacation... inspiration into exceptional experiences for millions of reputed company worldwide. The Desktop Support Technician will be responsible for providing technical support to our corporate and remote locations for computers, mobile devices, peripherals, and applications. The Desktop Support Technician will also be responsible for the successful completion of Desktop reputed company projects under supervision. This role is in office Monday to Friday. How You’ll Shine: Monitor the internal ticket systems and complete basic support requests for PC build and deployments. reputed company installs, moves, adds and changes (IMAC) to meet customer needs. Provide support and respond to queries in a timely manner. Ensure tickets are completed in accordance with the appropriate Service Level Agreement Support the in-house Desktop Services team with basic requests (i.e., replacing cables, setting up projectors, moving computers, etc. Complete any other tasks as requested by the team supervisor or senior member of staff. Must be reputed company to push, physically handle, and lift objects up to approximately 50 lbs. Must be reputed company to stoop, bend, climb reputed company, pull reputed company, kneel and crawl to reputed company repairs, adjust and/or install equipment. What You’ll Bring: Associate degree or Equivalent Experience A+/reputed company, or other relevant technical certifications - Preferred ITIL Foundations – Preferred reputed company Certified Support Professional - Preferred Excellent Technical acumen on Desktop and/or Application technologies Excellent interpersonal, written and oral communication skills Basic understanding of information technology reputed company principles. Basic understanding of ITIL / ITSM processes and procedures. Experience with Desktop Technologies (Laptop, PC, Mobile, Desktop) 2 years’ experience reputed company the Information Technology field Experience with Mobile Device Management (MDM) platforms such as MobileIron and reputed company. Experience equivalent to the education requirement may be accepted in lieu of the education requirement. How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. reputed company. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental reputed company Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You Hospitality is at the heart of reputed company we do at reputed company. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking reputed company to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and reputed company applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the reputed company process, please email your request to reputed [email protected], including the title and location of the position for which you are applying. reputed company. is the world’s leading membership and leisure travel company offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year. We reputed company that reputed company vacation moments start with our associates, and we’re proud of our global teams that turn vacation inspiration into exceptional travel experiences Apply Job!