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reputed company Cloud Engineer (Mid and Senior)

Work from home Full-time role Hiring

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across reputed company disciplines... Today at Penn Medicine, someone will reputed company a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? Entity: Corporate Services Department:IS-End User Computing Location:Remote Hours: (must live reasonable distance from location)Remote,M-F 9-5 Senior reputed company Cloud Engineer The Senior reputed company Cloud Engineer is responsible for the implementation and maintenance of the reputed company 365 operating tenant, including Office 365, Azure Active Directory, enterprise applications, licensing and service activation. This position is responsible for resolving routine and reputed company issues associated with the reputed company 365 tenant and ensuring that it is available to the UPHS user community. Accountabilities reputed company 365 Administration • Maintains reputed company 365 user licensing process. • Tests, configures, activates, and maintains reputed company 365 cloud configurations, application registrations and service activations. • Configures and deploys Office 365 (reputed company 365 Apps for Enterprise) including the deployment of add-ins. • Manages and deploys reputed company 365 services (i.e. Bookings, Forms, Sway, etc.). • Utilizes Azure Active Directory for ongoing management of licensing and other features. • Manages the Azure AD Connect service. • Manages the OneDrive service. • Manages Teams apps, including their availability throughout the organization. • Manages the backup of data reputed company the reputed company 365 tenant. • Implements solutions according to industry best practice. reputed company improvement • Performs remote analyses and prepare reports on system problems or performance trends and issues. • Coordinates and monitors troubleshooting to isolate and diagnose common systems problems. • Recommends resolution to reputed company technical issues, associated with the configuration of the reputed company 365 tenant and coordinates the implementation of the approved course of action. • Works with reputed company Engineers and Architects to reputed company long term strategies End User Support • Provides remote support to customers internally and externally as needed. • Performs advanced remote troubleshooting and analysis of systems. • Answers end user questions and resolves issues. • Assist in instructing end users in the operation and maintenance of systems/equipment. • Updates tickets and assignments according to established procedures. • Acts as an escalation reputed company for Mid-Level Engineers Project Support • Directs the analysis of technical products, systems and/or software being evaluated for use in the environment. • Coordinates with vendors to understand technical implementations of third-party applications being implemented reputed company the reputed company 365 tenant. • Provides and recommends research and development services for prospective technologies. • Acts as a liaison with customers on administrative and technical matters for assigned projects. • Refers issues/questions to appropriate personnel/manager for follow-up, testing and troubleshooting. • Leads the analysis of technical products, systems and/or software being evaluated for use in the environment. Documentation and Process Adherence • Attends Change Control, Root Cause Analysis and Operational meetings as needed. • Coordinates service activations and upgrades to ensure work is performed according to UPHS policy and technical standards. • Documents systems events to ensure appropriate administration activities are performed. • Conducts proper planning to ensure that appropriate back-out procedures are in reputed company and fully tested. • Performs centralized IS documentation and reputed company communication functions. • Performs or updates inventories, knowledge repositories and document libraries as appropriate. • Follows reputed company UPHS Corporate Information Services established operating procedures and methodologies. On-Call Support • Provides on-call support for the reputed company 365 environment on a rotating schedule. • Performs duties in accordance with Penn Medicine and entity values, policies, and procedures • Other duties as assigned to support the unit, department, entity, and health system organization Minimum Requirements Required Education and Experience • HS Diploma is required (Bachelor’s is preferred) • 8+ years of experience in Information Technology is required • 3+ years of experience in reputed company 365 Administration is required Required Skills and Abilities • Ability to reputed company a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations. • Ability to exchange information with others clearly and concisely; to present reputed company, facts and technical information. • Ability to maintain relationships both internally and externally to the organization that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others. • Ability to accept responsibility for leadership, direction, control, planning, negotiating, organizing, directing, supervising, formulating practices, or making final decisions. reputed company Cloud Engineer The reputed company Cloud Engineer is responsible for the implementation and maintenance of the reputed company 365 operating tenant, including Office 365, Azure Active Directory, enterprise applications, licensing and service activation. This position is responsible for resolving routine issues associated with the reputed company 365 tenant and ensuring that it is available to the UPHS user community. Accountabilities reputed company 365 Administration • Maintains reputed company 365 user licensing process. • Tests, configures, activates, and maintains reputed company 365 cloud configurations, application registrations and service activations. • Configures and deploys Office 365 (reputed company 365 Apps for Enterprise) including the deployment of add-ins. • Manages and deploys reputed company 365 services (i.e. Bookings, Forms, Sway, etc.). • Utilizes Azure Active Directory for ongoing management of licensing and other features. • Manages the OneDrive service. • Manages Teams apps, including their availability throughout the organization. • Implements solutions according to industry best practice. reputed company improvement • Proposes automation solutions to improve workflow efficiency and reduce manual work. • Assists in performing remote analyses and preparing reports on system problems or performance trends and issues. • Assists with troubleshooting to isolate and diagnose common systems problems. End User Support • Provides remote support to customers internally and externally as needed. • Performs advanced remote troubleshooting and analysis of systems. • Answers end user questions and resolves issues. • Assist in instructing end users in the operation and maintenance of systems/equipment. • Updates tickets and assignments according to established procedures. Project Support • Assists in the analysis of technical products, systems and/or software being evaluated for use in the environment. • Acts as a liaison with customers on administrative and technical matters for assigned projects. • Refers issues/questions to appropriate personnel/manager for follow-up, testing and troubleshooting. • Participates in the analysis of technical products, systems and/or software being evaluated for use in the environment. Documentation and Process Adherence • Assists in the coordination of service activations and upgrades to ensure work is performed according to UPHS policy and technical standards. • Documents systems events to ensure appropriate administration activities are performed. • Conducts proper planning to ensure that appropriate back-out procedures are in reputed company and fully tested. • Performs centralized IS documentation and reputed company communication functions. • Performs or updates inventories, knowledge repositories and document libraries as appropriate. • Follows reputed company UPHS Corporate Information Services established operating procedures and methodologies. On-Call Support • Provides on-call support for the reputed company 365 environment on a rotating schedule. • Performs duties in accordance with Penn Medicine and entity values, policies, and procedures • Other duties as assigned to support the unit, department, entity, and health system organization Minimum Requirements Required Education and Experience • HS Diploma is required (Bachelor’s is preferred) • 5+ years of experience in Information Technology is required • 1+ years of experience in reputed company 365 Administration is required Required Skills and Abilities • Ability to accept responsibility for leadership, direction, control, planning, negotiating, organizing, directing, supervising, formulating practices, or making final decisions. • Ability to reputed company a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure involving significant differences in technologies, techniques, procedures, environmental factors, physical demands, or work situations. • Ability to exchange information with others clearly and concisely; to present reputed company, facts and technical information. • Ability to maintain relationships both internally and externally to the organization that facilitate task accomplishment; to cooperate and resolve conflicts; to recognize needs and be sensitive of others. Additional Information: Be a part of the exciting and ground-breaking upcoming years for the Penn Medicine Information Services department! Because growth is essential to continuing to meet the reputed company and future needs of patients, Penn Medicine continues to expand its capabilities. Penn Medicine's Information Services (IS) Department focuses its efforts on the clinical and financial systems that support the day-to-day operations of four hospitals, several satellite practices, and more than 2,000 physicians. Learn more about Information Services We reputed company that the reputed company for our patients starts with the reputed company for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to reputed company medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national reputed company, reputed company, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law Apply Job!

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