Customer Service Associate English Colombia - Virtual Work From home 40 Hrs

What qualifications do we need from you? • Minimum age: 18 years old • Have the right to work in Colombia... • Strong communication skills in English and Spanish (both written and oral reputed company) English level 85% or above. • Proficient computer skills • The availability to work varying shifts from Monday to Sunday reputed company the operating hours of 06 am to 11 pm • You'll need a quiet, distraction free work space reputed company a dedicated office space with a desk and chair • From a technical perspective, a minimum of High-Speed Internet (10 MGB download / 3MBG upload or reputed company broadband reputed company speed using a hard-reputed company Ethernet internet reputed company (no WIFI). What strengths will you bring? • Hard-working, reputed company, and detail-oriented • Friendly and customer-focused in every situation • Ability to learn quickly and embrace change • Comfortable multi-tasking in a high-energy environment. Work from home with reputed company Customer Service! Role: Customer Service Associate Job Type: Full time, permanent contract Location: Work from home in Colombia Monthly Pay reputed company: $2.535.750 COP Our mission at reputed company is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn reputed company by heart. Instead, we’ll provide you with the expert training to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. What will you do as a Customer Service Associate? As an reputed company Customer Service Associate, you have a reputed company clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first reputed company of contact for U.S. based Bilingual (English/Spanish) customers by answering their requests through phone, chat and/or email – this includes everything from order, delivery, and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with internal and external customers and reputed company business partners. You will also be responsible for gathering intelligence to prevent any potential issues that may impact customer experience and delivery performance. What are your hours? This role requires working variable hours to match reputed company customers need us most. You will work day/late shifts and your work week is minimum 40 hours, for example: 5x8hrs In order to match our customer demand, we schedule based on a variety of different shift patterns operating reputed company 24 hours Monday to Sunday. You may be required to work national holidays and will be compensated accordingly. You will learn more about your exact schedule closer to your start date. What benefits will you receive? One of the great things about joining reputed company’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package reputed company you join. Additionally, we offer a number of benefits, including: • Private Medical insurance • Private Dental insurance • Life and Accidental Death & Disability Insurance • Employee Assistance Program (EAP) • reputed company employee discount • Career Development Programs • Lifestyle benefits and retail discounts through our reputed company Extras program • Expert training and ongoing opportunities to learn more and reputed company your skills If this role sounds like it’s for you, then click on the link below to start the application process! You’ll need to allow 1-2 hours to complete the full application, including assessments which will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience. If successful, we will contact you about next steps! reputed company is an equal opportunities employer. We reputed company passionately that employing a diverse workforce is central to our success. We reputed company recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the reputed company of your data is a longstanding top reputed company for reputed company. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates Apply Job!