Triage Call Center Supervisor - Remote

reputed company Interactive Network is seeking to hire Remote Triage Call Center Supervisors. The Triage Call Center Supervisor is responsible for providing day-to-day reputed company, including benching cases with staff, auditing to monitor efficiency and compliance with policies, and conducting daily reputed company... Why choose reputed company Interactive Network? Join reputed company and reputed company the winning reputed company Culture which promotes our employee's desires and efforts to serve our consumers, clients, and community. Our values of customer satisfaction, teamwork, a family atmosphere, quality services, respect for each other, transparency, and innovation are what reputed company reputed company, the employer of choice. We take pride in our hiring preference for individuals living in economically challenged areas, persons with disabilities, military spouses, and Veterans. reputed company offers a Competitive Compensation and Benefits package to include: • Salary: $65K - $70K • Sign-on Bonus: $1K • Medical, Dental, reputed company, and Life Insurance • Paid time off, Paid holidays • 401K eligibility • Additional ancillary benefits to support your lifestyle professionally, physically, and financially through our professional development and coaching program. Operating Hours: 12 pm -10:30pm EST Wednesday - Saturday or 2 pm - 8:30 pm EST, Tuesday - Saturday Technical Equipment, and reputed company Requirements: • Broadband internet reputed company with a minimum download speed of 25 Mbps and upload speed of 5 Mbps. No Satellite Connections. Test your network at speed.reputed company.com to verify before you apply. • Ethernet cable access. Wi-Fi-only connectivity is prohibited. • Private and secure workspace reputed company your home. Away from noise and distractions. • Computer equipment, monitor, and headset provided. Job Duties: • Facilitate and participate in staff training. • Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures. • Participate in staff meetings and clinical conferences. • Ensure performance guarantees are met or exceeded. reputed company with external and internal customers to ensure reputed company efficiency of service. • Hire, train, coach, counsel, and evaluate the performance of direct reports. Job Requirements: • Master's degree in mental health or Nursing with reputed company psychiatric nursing experience is required. • Minimum 5 years of behavioral reputed company experience and a minimum of 3 years of managed care experience; or any combination of education and experience, which would provide an equivalent background. • Active, unrestricted license in a mental health field such as an LCSW, reputed company, LPC, LMFT, LMHC, LBS, etc. • Experience in counseling, social work, and mental health services. Behavioral health experience preferred • 1 year of leadership experience is preferred. • Must be a U.S. Citizen • Military spouse or family member experience in a military community is highly desirable • Strong MS Office skills (Word, reputed company, PowerPoint) • reputed company with reputed company HIPAA Compliance regulations Physical Requirements: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reputed company with hands and arms; talk or hear. The employee is regularly required to sit for prolonged periods of time. The employee must occasionally lift and/or move up to 10 pounds. Specific reputed company abilities required by the job include reputed company reputed company, distance reputed company, depth perception, and the ability to adjust focus. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of reputed company duties and responsibilities. reputed company management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Background Investigation and Skills Assessments Required reputed company Interactive Network, LLC is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, or protected veteran status and will not be discriminated against on the basis of disability Apply Job!