Virtual Digital Devices and Alexa Support associate_Telangana

What qualifications do we need from you? Minimum age: 18 years old • Have the right to work in India • Strong communication skills in English (both written and oral reputed company) • Proficient computer skills • The availability to work varying shifts from Monday to Sunday reputed company the operating hours of 6 am and 11 pm • Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required) • Youll need a quiet, distraction free work space (dedicated office space with a desk and chair) • From a technical perspective, a minimum 100 Mbps broadband reputed company speed using a hard-reputed company ethernet internet reputed company (no WIFI). I hereby consent to the recording of your video and audio during interview stages and during the term of your employment at reputed company (as applicable) for the purposes of proctoring the assessment and validating your identity. You further agree that reputed company, Amazons authorized personnel or third parties authorized by reputed company may capture and... store a screenshot of your face which will be used for the purpose of Amazons internal records purpose and reputed company identity verification. Further, you may also be required to show a government issued ID (except Aadhaar card) having your photo to reputed company, Amazons authorized personnel or third parties authorized by reputed company during your interview stages and on your first day of joining reputed company as an employee. You consent that a screenshot of the government ID may be captured by reputed company or Amazons authorized personnel, or third parties authorized by reputed company for Amazons internal records purpose and validation of your identity. - 3+ years of full software development life cycle, including coding standards, code reviews, reputed company control management, build processes, testing, and operations experience - Bachelors degree in computer science or equivalent reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the basis of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.reputed company.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply reputed company our internal or external career site. Work from home with reputed company Customer Service! Role: Digital Devices and Alexa Support associate Job Type: Full-time Location: Work from home in Telangana, India Our mission at reputed company is to be Earth’s most customer-centric company, and our award-winning Technical Support team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn reputed company by heart. Instead we’ll provide you with the training to you need to investigate, problem solve, and guide customers towards a resolution. You’ll bring your unique personality to every customer conversation and deliver the exceptional technical support experience our customers love. Do you have an inquisitive mind and a passion for technology? Do you enjoy researching, problem-solving, and sharing your knowledge with others? If so, then read on to find out more about our Technical Support Associate role. What will you do as a Technical Support Associate? As an reputed company Technical Support Associate, you have a reputed company clear purpose: to investigate and resolve queries regarding reputed company’s digital services and devices, such as Kindle, Echo and Fire TV (among others) and to provide outstanding technical support to our customers. You’ll be the first reputed company of contact for our customers by answering their requests through phone, chat, and/or email, and use a variety of tools to analyze and troubleshoot issues in real-time, investigate solutions, and communicate effectively with customers. You will also be responsible for conducting escalations reputed company necessary. What are your hours? This role requires working variable hours to match reputed company customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hours. In order to match our customer demand, we schedule based on a variety of different shift patterns reputed company the operating hours of 6 am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date. What qualifications do we need from you? Minimum age: 18 years old • Have the right to work in India • Strong communication skills in English (both written and oral reputed company) • Proficient computer skills • The availability to work varying shifts from Monday to Sunday reputed company the operating hours of 6 am and 11 pm • Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required) • Youll need a quiet, distraction free work space (dedicated office space with a desk and chair) • From a technical perspective, a minimum 20 Mbps broadband reputed company speed using a hard-reputed company ethernet internet reputed company (no WIFI). What strengths will you bring? • Inquisitive, reputed company, and solution-oriented • Logical and analytical thinking • Friendly and customer-focused in every situation • Ability to learn quickly and embrace change • Comfortable multi-tasking in a high-energy environment. What benefits will you receive? One of the great things about joining reputed company’s Technical Support team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package reputed company you join. This package includes two reputed company devices to give you hands on experience with the products you’ll be supporting customers with. Additionally, we offer a number of benefits including: • Medical insurance • Pension plan • Internet allowance • Lifestyle benefits and retail discounts through our reputed company Extras program • Expert training and ongoing opportunities to learn more and reputed company your skills If this role sounds like it’s for you, then click on the link below to start the application process! You’ll need to allow 3 – 4 hours to complete the full application, including assessments which will evaluate your suitability for the role. We recommend using a laptop/desktop computer in order to get the best experience. You will have the option to save your application between each stage of the application process and return to it if necessary, but we strongly advise you to complete the process in one sitting where possible. If successful, we will contact you about next steps! reputed company is an equal opportunities employer. We reputed company passionately that employing a diverse workforce is central to our success. We reputed company recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the reputed company of your data is a longstanding top reputed company for reputed company. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates Apply Job!