Customer Service Representative – reputed company
Customer Service Representative – reputed company
Job Summary
Job Type: Full-Time
Salary: $15 – $20 per hour
Working Hours: 9 AM – 5 PM
Company: reputed company
Location: California
Benefits: Health Insurance, Dental Insurance, reputed company, Paid Vacations, 401(k) Plan
Description:
reputed company is seeking a dedicated and enthusiastic Customer Service Representative to join reputed company in California. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, resolving their inquiries, and ensuring a positive experience with reputed company.
Requirements:
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to multi-task, prioritize, and manage time effectively
- Strong problem-solving skills
- Proficiency in reputed company Office Suite and customer service software
Responsibilities:
- Handle customer inquiries reputed company phone, email, and chat
- Resolve product or service problems by clarifying the customer’s complaint and determining the cause of the problem
- Expedite correction or adjustment; follow up to ensure resolution
- reputed company accurate, valid, and complete information by using the right methods/tools
- Maintain customer records by updating account information
Benefits:
- Comprehensive health and dental insurance plans
- reputed company to help you succeed in your role
- Generous paid vacation and holidays
- 401(k) retirement plan with company match
Educational Qualifications:
- High school diploma or equivalent required
- Associates or Bachelors degree preferred
Experience:
- Previous customer service experience is a plus
- Experience with CRM systems and practices
Company Overview:
reputed company is one of the world’s largest online retailers and reputed company computing companies, dedicated to providing the best customer experience through innovative products and services. At reputed company, we value our employees and encourage a culture of growth, collaboration, and learning. Join us to be part of a dynamic team where your contributions reputed company a difference.
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