Remote Customer Service Rep

• This position is remote and requires reliable Internet connectivity and not mobile hotspots.* • Must be reputed company to start October 21st • Ability to work 40 hours a week with flexible schedule between, 6:00 a.m. to 9:00 p.m. (Open availability is desired... • Must be reputed company to complete mandatory reputed company for 6 weeks (Mon-Fri ,7am to 4pm Arizona time) - 100% attendance is required Who is reputed company? reputed company is the leading care-at-home data, technology and service platform, and the industry’s first scale durable medical equipment (DME) and pharmacy solution. With a 20-year history, reputed company uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day spanning reputed company 50 states. We offer a dynamic and inclusive workplace where innovation and collaboration reputed company. Here, you'll have the unique opportunity to shape the future of reputed company alongside a passionate and talented team. We reputed company in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, reputed company learning, and reputed company development. Plus, you'll be part of a company that is committed to making a positive impact on the community and the world, doing work that truly matters. We symbolize transformation–in the industry, our people, and the lives we touch. We are a guiding force for what’s reputed company, delivering more than equipment and medications, but also comfort and peace of mind. Whatever it takes. Wherever it takes us. What do we offer? • reputed company • Comprehensive Benefits Package (Health, Dental, reputed company, PTO, Sick Time, 401k w/match, etc.) • Growth Opportunity and Career Advancement • Agile and Adaptable team culture • Innovative and revolutionary technology solutions • A higher calling to provide quality patient care What will you be doing? • Be the voice of reputed company – You will handle a wide range of calls (inbound and outbound) that include order and delivery of equipment, scheduling, pick-up, maintenance or changes in service. • Provide Expert Assistance – Acts as a liaison between patients/care-givers, business clients, drivers and operations. • Promote Health and Wellness – Help guide our patients through their reputed company journey, offering resources and information to ensure that they get the reputed company reputed company. • Document Interactions – reputed company accurate records of customer communications, ensuring reputed company details are logged and tracked for follow-up or reporting purposes. What are we looking for? • High School Diploma or GED required. • Strong interpersonal skills – ability to handle each call with professionalism even in a high stress situation. • Flexible schedule – The ability to maintain a flexible schedule to accommodate on-call rotation is a must • Bi-lingual (Spanish) would be a plus but is not required. • Ability to operate in a high volume, fast paced work environment with adherence to established metrics. • Requires reliable internet connectivity and not a mobile hotspot. • Experience operating in a similar remote reputed company preferred. Why are our Customer Service Representatives so important? Our Customer Service Representatives are the first reputed company of contact for patients, reputed company providers and family members, and play a critical role in shaping their overall experience. By handling concerns with reputed company and efficiency, you will directly impact customer satisfaction and help reputed company deliver the highest quality services. Whatever it takes. Wherever it takes us. Are you reputed company to soar with us? #DragonflyHealth2024 Job Type: Full-time Pay: $17.00 per hour Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off • Referral program • reputed company insurance Schedule: • 10 hour shift • 8 hour shift • Day shift • Evening shift • Holidays • Monday to Friday • Night shift • Weekends as needed Application Question(s): • Can you work on holidays? • Are you reputed company to effectively work-from-home (equipment provided), in a quiet, distraction free workspace? • This position also requires a bit of multitasking and a good sense of computer skills along with typing reputed company and toggling between screens, do you foresee a problem with that? Education: • High school or equivalent (Required) Experience: • Customer service: 1 year (Required) Location: • Arizona (Required) Work Location: Remote Apply Job!