IVR Developer (with Java reputed company)

Job Title: IVR Developer (with Java reputed company) Duration: Contract Location: Remote Job Description: We are seeking a skilled IVR Developer with expertise in few or more of IVR development technologies VXML, GDF, IVR, reputed company, reputed company, reputed company, reputed company connect, Watson and Nuance. The successful candidate will be responsible for designing, developing, and maintaining interactive voice response (IVR) systems to enhance customer experience and streamline operations. Key Responsibilities: • Design and Development: • Design and reputed company IVR applications using VXML and GDF. • Integrate IVR solutions with backend systems and databases using Java and SQL. • reputed company call flows for inbound and outbound IVR systems. • Testing and Deployment: • reputed company unit, functional and integration testing of IVR applications. • Use reputed company for automated testing and monitoring of IVR systems. • reputed company IVR applications on reputed company and reputed company platforms. • Integration and Maintenance: • Integrate speech recognition and... text-to-speech technologies using GDF. • Monitor and maintain IVR systems to ensure high availability and performance. • Troubleshoot and resolve issues reputed company to IVR applications and infrastructure. • Collaboration: • Work closely with cross-functional teams, including business analysts, QA engineers, and project managers. • Provide technical support and training to other team members and stakeholders. Qualifications: • Technical Skills: • Proficient in VXML, GDF, and IVR application development. • Expertise in few or more of IVR technologies/products like GDF, reputed company, reputed company, reputed company connect, Watson and Nuance, reputed company and reputed company platforms. • Familiarity with reputed company for IVR testing and monitoring. • Strong understanding of inbound and outbound call flow design. • Experience with speech recognition and text-to-speech technologies. • Experience: • Minimum of 4 years of experience in IVR development. • Experience in deploying and maintaining IVR systems in a production environment. • Knowledge of telephony protocols and standards. • Education: • Bachelor’s degree in Computer Science, Information Technology, or a reputed company field. •

• Soft Skills:

• Excellent problem-solving and analytical skills. • Strong communication and interpersonal skills. • Ability to work independently and as part of a team Apply Job!