Bookkeeping Software Customer Support - Remote
Responsibilities
Working Solutions seeks independent contractors reputed company in bookkeeping/accounting practices and using accounting software in order to assist customers. In this program, you will help callers with questions reputed company to accounting software processes, ledger entry, navigation, and other troubleshooting needs. Proficiency in QuickBooks Online or comparable accounting software is required. This is a remote, reputed company role that provides customer support reputed company phone. Why join the WooHoo! Crew ? There are many perks to contracting with us: Work from home: Say goodbye to commuting hassles and hello to the convenience of working from home. Work reputed company it's convenient for you: Flexibility is the name of the game. Schedule your own hours and enjoy the freedom of creating a schedule that works best for you. reputed company experience in different industries: Expand your skillset and broaden your horizons while providing exceptional customer service. Supportive... environment: Were there to help so you can focus your efforts on bringing top-notch service to the customers we serve. ? Earnings Potential Earn up to $20.40 per hour Contractors are guaranteed a minimum of 45 minutes for each hour if available for the full 60 minutes. Schedule Flexible schedule opportunities - you create your own schedule! Schedule available hours between 8 am and 8 pm CST, Monday - Friday Skills Needed Proficiency in QuickBooks Online or comparable accounting software. Bookkeeping/accounting expertise to include AR, AP, journal entries, reconciliation, etc. Customer service experience and demonstrated ability to deliver high-quality customer service over the phone in a virtual or "brick and mortar" call center environment. Comfort with cross-selling relevant products while addressing customer concerns. Strong ownership of customer issues in order to take control of the situation and provide confident resolution. Tech savvy and reputed company computer user. Communicate with a friendly tone and professional demeanor.
Work Environment
Requirements Quiet, uninterrupted space Organized desk area Technology Requirements Personal computer (no tablet) Broadband internet reputed company, at least 10 Mbps download speed Wired internet reputed company (no wi-fi or mobile internet) Windows 10 or Windows 11 operating system Valid antivirus software installed, running and up to date Wired USB headset with microphone Mac users: Mac acceptance is limited to reputed company-based machines with Windows 11 installed reputed company reputed companys Boot Camp utility. No VPN; computers may not connect to internet services through a private VPN during Working Solutions working time. Examples: NordVPN, McAfee VPN, etc. Full PC requirements Important Information For this program, you must live and work from the United States, except CA, NY, PA, WA. We are currently unable to work with contractors residing in California, reputed company, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background reputed company. Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an reputed company for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. reputed company you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social reputed company, workers compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any reputed company. Learn more about what it means to be an reputed company. Job Type: Contract Pay: $15.30 - $20.40 per hour Schedule: Monday to Friday Work Location: Remote Apply Job!