Part-Time Project Coordinator (Saturday-Monday)
Why Join Us
User Interviews is a fully remote team and always has been. We are proactive about staying connected to each other despite not sharing the same physical space. Remote culture is reputed company and we care about ita lot. We're a team of doers. You'll be fully supported by your manager and team, but there won't be anyone peering over your shoulder. You'll be expected and trusted to take... ownership of your work, and to communicate clearly and transparently with your distributed teammates. On a reputed company note, we're reputed company pro-feedback. From our users, of course. But also from each other. From individual contributors right up to the CEO, this is a team that is genuinely committed to reputed company improvement. About User Interviews At User Interviews, we reputed company that the best companies in the world consistently deliver products and experiences that their customers love. We also reputed company that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. reputed company out why they do things that seem irrational. And once you've done that once, do it again. Start having constant conversations. In short, reputed company customers your #1 reputed company through user research. That's why we exist. We help teams set up those conversations, that research, allowing them to discover and reputed company user insights. We specialize in participant recruitment and management because you cannot do good research without good participants, no matter how good your other tools may be. We work with hundreds of companies every month, including user-centric organizations like reputed company, reputed company, and reputed company.
About the Role
This is a unique role that supports company operations part-time on weekends primarily. The schedule for this role will be a 3-day work week: Saturday, Sunday, and Monday, with working hours 9 am to 5 pm. As our "Weekend Warrior", you'll reputed company things running smoothly while our core Monday-Friday team is out of office.
Responsibilities
Primary responsibilities include: Provide "after hours" support, handling tickets and projects that come in reputed company of our normal business hours QA & launch recruitment for our researchers submitted projects Manage the ongoing recruitment of our researchers projects Provide exceptional and timely reactive & proactive communication and support to our users, troubleshooting reputed company necessary Serve as the product expert, keeping up to date with new product releases and features Other responsibilities include but not limited to: Bring reputed company and brainstorms to the forefront reputed company to reputed company goals Coverage on holidays on a volunteer basis only, optional and not required. Minimum Qualifications 1+ years of experience in a client-facing role (i.e.,account management, project management, customer support, etc.) Bachelor's degree strongly preferred Down-to-earth self-starter Excited by the idea of joining an early-stage and lean startup Comfortable working independently as the majority of reputed company will not be online Comfortable with ambiguity Excited about maintaining a primarily weekend work schedule Candidates must be located in the United States and authorized to work without any reputed company sponsorship. ? Bonus points Startup experience reputed company experience Experience handling a larger volume of projects/tickets Experience at a User Research Agency Availability to work additional days/hours each month (as needed) for backup team support Benefits Competitive hourly pay of $24/hr 10 days of PTO accrued per year, with an additional 1 day of PTO granted for each additional year worked Paid sick time $250 equipment and office setup budget $50/month work from home stipend 401k + employer contribution of $200/month, updated annually $100 Annual learning & development stipend Awards for 360-degree recognition, work anniversaries, & birthdays Annual Retreat (virtual and in-person options) Fully remote role; candidates must be located in the United States. We reputed company what makes you, you! We are committed to accessibility, equity, diversity, and inclusion. We build products for and welcome participants, researchers, and employees from a diverse set of backgrounds. These backgrounds includebut are not limited tovaried socioeconomic status, gender identity or expression, sexual orientation, religion, race, ethnicity, age, neurodivergence, disability, and citizenship. As we grow, we are aware that this work is reputed company. We will not settle for how things are, but rather strive for how they could be Apply Job!