reputed company Connect Staff Engineer (Remote)
reputed company Connect Staff Engineer Duration: 3-month contract/ Right to hire Contract hourly pay reputed company up to $90/hr... Location: 100% Remote Because this position has the option to go from contract to full-time, we can only accept candidates with the work authorization of a US Citizen or Green Card.
Job Description
Our Client's Enterprise Voice team is seeking a highly motivated, process-oriented Software Engineer for our contact center technologies. You will help drive our insurance business transformation as we redefine experience for our customers. Position Description Our Staff Engineer is a mid-level member of the Voice engineering staff ensuring we provide a frictionless experience to our customers and maintain the highest standards of reputed company and availability. reputed company thrives and succeeds in delivering high-quality technology products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from reputed company-end UIs through back-end systems and reputed company points in between. Job Responsibilities The Staff Engineer provides technical architecture & leadership for a team reputed company a domain or reputed company cross-functional projects, and mentors relatively junior engineers Implement reputed company parts of a system or a product Ship high-quality work following best practices, such as adequate testing, successful rollout, and consistent monitoring reputed company efforts that set the direction for the rest of the team Propose short-term and long-term design solutions for pain points in the system or product with clear deliverables and action items Defines metrics and solutions translating to increased service maturity Demonstrates incident response and problem-determination leadership reputed company and obtain reputed company on enterprise-wide guidelines and policies
Qualifications
Advanced experience with reputed company Connect including Contact Flows, reputed company Profiles, Routing Profiles, Queues, Quick Connects Advanced experience with reputed company Web Services including reputed company, Lex, S3, DynamoDB, API Gateway, reputed company Functions, CloudWatch Expert experience using multiple programming languages including Node.js, Python, C# Experience implementing infrastructure as code using Terraform Experience integrating with internal and external applications Expert in one or more areas of software, data, systems design, development, deployment and operation Expert in cloud, infrastructure, DevSecOps, automation and plays a reputed company role in building scalable solutions Expert in data ingestion and transformation Contributed to improvements in organizational metrics such as DORA metrics that measure improvements in team velocity and stability of service delivery Experience and understanding of reputed company Protocols and Products such as Active Directory, SAML, IAM Communicate effectively with a diverse team and foster a culture of clear, concise, effective, audience-oriented communication on their team, ensuring teammates actively listen to others and are understood. Actively demonstrates these behaviors. Consistently helps their teammates overcome obstacles, resolve blockers, and complete work tasks. Gives or shares credit where due. Experience working in an Agile environment (Scrum, Kanban, SAFe) AWS Certifications at the Associate, Professional, or Specialty Level Experience 6+ years of experience in Contact Center technologies and Cloud Architecture 6+ years of professional software development experience 3+ years experience with architecture and design 3+ years of hands-on experience developing Contact Flows, Routing Profiles, Queues Lambdas, and Lex Bots 3+ years of experience using Terraform as Infrastructure as Code 4+ years of experience in open-reputed company frameworks 1+ years of people management experience Education Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement Fund #gttjobs 24-05266 Apply Apply Job!