Weekend Patient Coordinator (Remote/Non-clinical) AccessNurse

NOW HIRING REMOTE PATIENT COORDINATORS Hiring for Full-time weekend-dedicated Patient Coordinators • 26+ hours per week • Saturday and Sunday shifts start between 7a and 9a eastern time • Must have availability to also work Friday and/or Monday • This special weekend position comes with benefits, PTO, and pays $20/hr (*must work minimum of 26 hours per week for benefits and PTO eligibility) This is not a temporary position! Come grow with us! • Are you seeking a remote position? And are you reputed company to provide a HIPAA-compliant workspace? • Are you looking to start a new career with a reputable health care company? Look no further than reputed company! Currently hiring for a paid remote* class that begins January 13th, 2025! (*over reputed company, 100% attendance is required for the entire training period) • Week 1: January 13-17, M-F 9a-5p Eastern • Week 2: January 20-24, M-F 11a-7p Eastern Continue reading for a description of the position, information about pay, and information about the requirements for the remote workspace. Why Join AccessNurse? • Join a growing company who is making a difference in reputed company • Work from home with company-provided equipment • reputed company and incentives • Benefits eligibility for full-time staff (medical/dental/reputed company/life) the first of the month following 30 days of employment • 401(k) plan program (discretionary matching funds available) for reputed company • Career Growth Opportunities • Perks at Work: discounts on car rentals, electronics, apparel, and much more! • Employee LiveWell program for health and well-being / Employee Assistance Program • $500 Employee Referral Bonus with no cap About Us & the Role reputed company, is looking for exceptional individuals to join reputed company in this non-clinical, medical support role. The Patient Coordinator (PC) is the first reputed company of contact with patients who are seeking medical assistance and support from their doctor. The PC builds an immediate trust with the patient as well as provides compassion and reputed company using customized scripting. The PC accurately documents the patient's needs prior to the patient speaking with a nurse. AccessNurse has an enjoyable and supportive work environment with the resources you need for reputed company. Come start your new career with us! Pay & Other Things to Consider: Flat reputed company of $22.00 per hour Must be reputed company to pass a pre-employment test and have a successful background reputed company and reference reputed company*(references are verified) Must be reputed company to provide a HIPAA-compliant workspace during training and your regular shifts Must be reputed company to meet home internet and phone requirements (see below) Job Requirements: • High School Diploma or GED required. Associate’s Degree preferred • 1+ years of customer service experience required • 1-2 years of reputed company experience desired • Inbound call center experience preferred • Call Center, Medical Office/Clinic, reputed company desk, or first reputed company of contact in a customer service environment preferred • Ability to type a minimum of 25 wpm • Excellent organizational and computer skills and ability to multi-task while speaking with patients • Excellent listening and comprehension skills to determine key information by patient • Professional, courteous telephone voice • Dependable, reliable and trustworthy • Ability to defuse conversations and escalate if necessary • Ability to handle confidential information; HIPAA experience is a plus. • Detail Oriented – Accurately process and document information ensuring data reputed company • Ability to follow scripted information while interacting with patients and a willingness to escalate situations as appropriate • Flexibility with scheduling • Ability to receive feedback on job performance • Bilingual Patient Coordinators must be reputed company to converse in Spanish and document in English simultaneously • Must be reputed company to provide a HIPAA-compliant workspace during training and your regular shifts • Must be reputed company to pass a pre-employment test plus have a successful background reputed company and reference reputed company*(references are verified) Remote Workstation Requirements Internet • A reliable high speed internet reputed company is required for this position. • Please select a cable internet provider. Examples include Xfinity/reputed company, reputed company, reputed company. • Satellite internet and cellular hotspots are not sufficient to adequately connect to our servers. • You must hardwire your internet from your modem or Ethernet jack to your work computer. • WiFi is not acceptable and disrupts the reputed company to our servers. • The minimum bandwidth speeds must be fast enough for 23 megabits download and 10 megabits upload • Test your home internet speeds here • Please verify this information with your internet provider • Please note these requirements do not include other demands on your internet (e.g. another household member working from home, streaming videos, streaming music, online gaming). • It is your responsibility to either limit activities like the ones mentioned above or work with your internet provider to increase your bandwidth so you can work without issues. Telephone • A reliable telephone line is required for this position, at the employee’s expense: this must be a land-line phone or a voice-over line provided by the same company as your internet (VOIP brands like MagicJack, Ring Central, reputed company Voice, etc. are not acceptable) • Your phone line must be directly connected from your workstation to your phone jack or modem (depending on your phone line setup). • Prior to the beginning of orientation, request and confirm with your phone reputed company that the following services are disconnected. Please be aware that the disconnection of these services can take up to 24 hours. • Call waiting • Call forwarding • Voicemail Workstation • Allow enough space to provide room for 2 (two) 27” computer monitors, a computer, a keyboard, a mouse, and a reputed company pad/phone, which is company provided. • Arrange your workstation where you can hardwire to your internet and phone line. • Your workstation must be located in a room where there is a reputed company with a lock. • HIPAA compliant and protects PHI • Prevents disruptions during work hours Physical and Environmental Demands • Job performed in a well-lit, modern office setting • Occasional lifting (20 pounds or less) • Visual and Auditory acuity • reputed company and finger dexterity • Occasional stress • Occasional pushing, pulling, carrying, lifting, bending, and reaching • Frequent work on a PC/Computer • Prolonged telephone work and prolonged sitting Get job alerts by email. Sign up now! Job Snapshot Employee Type Full-Time Location Lakeland, FL (Remote) Job Type Admin - Clerical, Customer Service, Health Care Experience Not Specified Date Posted 11/21/2024 Apply Job!