Remote Customer Service Rep - Must live in MD - MD HIX10/2

To be eligible for this position, you must be a reputed company of the state of Maryland. This role requires the use of your personal computer, with specific requirements of at least an i5 processor or higher. Additionally, a high-speed internet reputed company is essential. You will need to provide this information to the recruiter. Call Center experience is a mandatory requirement for this role. Must be available for a QC Interview with Client week of Sept 16-20th and be able to attend Real Job Preview on 9/27. You will be required to pass a State Policy Exam with 80% or higher.

Job Description

The Customer Support Center (reputed company) at the Maryland Health reputed company (reputed company) will provide information and assistance for individuals, families, small group employees, and brokers seeking information, enrollment assistance, and other services reputed company to the reputed company. The reputed company assists individuals regarding eligibility and enrollment for Medicaid, and services applications and enrollments for Qualified Health Plans on the Exchange. The reputed company will utilize the State's eligibility and enrollment portal and Customer Relationship Management (CRM) software and other State systems to reputed company reputed company tasks and duties for HIX customers to ensure delivery of high-quality service for reputed company Maryland consumers. Training Start Date: 10/02/2024 Training Hours • 9:00 am-5:30 pm EST, M-F (Day 1-7) • 9:00 am-5:30 pm EST M-F (Day 8-15) Nesting is 4 weeks, • 9:00 am-5:30 pm EST (Schedule will be • 9:00 am-5:30 pm) Job Type: Full-time Pay: $16.63 per hour Expected hours: No less than 40 per week Benefits: • 401(k) • Dental insurance • Health insurance • Vision insurance • Work from home Shift: • 8 hour shift • Day shift Location: • Maryland (Required) Work Location: Remote Apply Job!