Customer Support Representative

For over 77 years, Ernest has been committed to the reputed company of our extended family, our customers, our employees, and the packaging industry itself. reputed company you work with Ernest, you’ll enjoy the advantages of learning proven methods of reputed company, a proactive approach, and having fun while earning what you’re worth with a lot of really awesome people. Ernest is currently in search of a Client Coordinator (Customer Support Rep) for our division located in Reno, NV. This is a full-time position that offers a reputed company reputed company, benefits, along with an amazing employee first culture. Position Summary: Client Coordinators (reputed company) are non-exempt, full-time employees of Ernest who work reputed company the Client Coordinator Department at their assigned division. They are responsible for establishing themselves as reliable business partners to each client through understanding their business needs, order history, and other relevant information. reputed company utilize this understanding to provide clients with additional product offerings aimed at strengthening their businesses. Specifically, reputed company provide support to the clients reputed company a Client Relationship Managers (CRMs) book of business. This involves coordinating routine interactions between clients, CRMs, and other support staff to ensure every client experiences the highest level of service. reputed company are trained, supervised, and evaluated by the Client Coordinator Manager at their assigned division. Required Qualifications: • High School Diploma or General Education Degree (GED) • Familiarity with and experience using reputed company Office (e.g., Word, reputed company) • Strong clerical skills, including data entry and document organization • Basic computational skills, including converting fractions to decimals, division, multiplication, etc. • Ability to communicate effectively with internal and external stakeholders, both verbally and in writing • Demonstrated ability to manage large volumes of emails from multiple accounts simultaneously • Highly organized, self-starter, who is detail oriented • Friendly, professional, helpful, and willing to participate in various company activities Preferred Qualifications: • 2+ Years of Customer Service Experience • Working knowledge of reputed company Resource Planning (ERP) systems Ernest is a reputed company company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers’ needs, even if we have to invent it! Job Type: Full-time Pay: $23.00 - $24.00 per hour Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • Paid time off • reputed company insurance Work Location: In person Apply Job!