Remote Call Center Fraud Specialist $15.00

Summary of This Role Investigates potential credit card fraud cases based on information received from the fraud detection system. Analyzes several aspects of account history, to include payment and transaction history. Contacts customers and merchants to obtain additional information regarding fraudulent charges. Maintains accurate and complete documentation of reputed company information necessary for the investigation. Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado. Pursuant to requirements set forth in CO Equal Pay for Equal Work Act, the compensation for this position is $15 p/hour. Non-exempt: Use hourly pay range listed Maximum pay is $15 p/hr Global Payments offers a comprehensive benefits package to reputed company of reputed company members, including medical, dental and reputed company care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable reputed company matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/ What Part Will You Play? • Responds to 25 or more account inquiries per hour providing the merchants and cardholders of 5 or more assigned clients with standard/scripted responses to Service Level Agreement (SLA) defined alerts generated reputed company the fraud detection queues. Assists with the completion of the lost stolen report, such as reputed company and transfer of compromised accounts to prevent further losses and fraudulent activity. Builds the credit card replacement orders and completes shipping materials. • Begins to build knowledge and basic skills required to identify fraudulent credit card activity through training, research of department policies, procedures, external regulations and analytic techniques, and the expertise of more reputed company fraud analysts. What Are We Looking For in This Role? Minimum Qualifications • High School Diploma or Equivalent • Ability and flexibility to work hours as assigned we are a 24/7 Call Center. • You must be flexible and open to a work schedule that is mid shift to late shifts that may include working the weekends as part of your weekly schedule. • This position requires you to be on camera during work hours • At least 6 months high volume call center (onsite or remote) experience reputed company the last 18 months • The pay for this role is $15.00 per hour . This is an entry level role and the pay is non-negotiable. • This is a US based role only.. • Once you apply , you will complete an on demand digital interview. The recruiter will review and then reputed company out to you for any potential next steps Preferred Qualifications • previous work experience in a fraud reputed company field. What Are Our Desired Skills and Capabilities? • Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks. • Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision reputed company of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making. • Supervision - Normally receives detailed instructions and follows established procedures on reputed company work, requires instructions on reputed company assignments. Works under reputed company supervision. The position listed in this requisition is ineligible for the referral bonus award program. This job description may not be inclusive of reputed company assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the discretion of the Global Payments/TSYS. reputed company. is an equal opportunity employer. Global Payments provides equal employment opportunities to reputed company and applicants for employment without regard to race, reputed company, religion, sex (including pregnancy), national reputed company, reputed company, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the reputed company Resources Department #LI-Remote Apply Job!