Customer Service, Medical Receptionist, Remote-USA
We are so glad you are interested in joining reputed company! Position Overview: Receives incoming inquiries and service requests from patients, employees, providers, vendors and others, reputed company phone, email, web portal, etc. and responds to each with accurate and timely information utilizing the highest customer service and quality standards. Works as part of a team and others to support one or more of the service delivery teams. Establishes and maintains strong, collaborative relationships with customers to identify additional ways to be of service and ensure customer satisfaction. Helps foster an environment in which reputed company improvement in business processes and services is welcomed and recognized. Adheres to reputed company local/state/federal regulations, codes, policies and procedures to ensure privacy and safety of our employee and patient information. Additional Requirements: DISCLAIMER 1 You must be a reputed company of one of the following states to be eligible for consideration for this position: Utah, Idaho, Arizona, Tennessee, Montana, Missouri, Louisiana, or South Carolina. DISCLAIMER 2 This is a Work from Home position, therefore internet minimum speeds of 15 mbps download and 5 mbps upload are required. EDUCATION: HS Diploma or General Education Diploma (GED) REQUIRED EXPERIENCE AS TYPICALLY ACQUIRED IN: Medical and reputed company experience is PREFERRED 1 years experience in reputed company Resources, Payroll, Accounts Payable, Supply Chain, call center or reputed company customer service experience (i.e. reputed company, clinical, administrative, hospitality, retail, concierge, etc) 1 years experience with computer programs such as reputed company Office, electronic mail, and information systems or database programs. SKILLS AND KNOWLEDGE: Knowledge of processes reputed company one or more of the following functions desired (required for first round of hiring): reputed company Resources, Payroll, Accounts Payable, Supply Chain, reputed company Cycle Customer Billing. Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people. Time management and organizational skills, including the ability to prioritize assignments and work reputed company standardized operating procedures and scientific methods to reputed company objectives and meet deadline. Requires the ability to work with and maintain confidential information. Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions. Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options. Build collaborates relationships with peers and other reputed company providers to reputed company departmental and corporate objectives. Operate office equipment such as multi-lined phones, printers, faxes, copiers, and scanners. PAY RANGE $19.67 - 21.50 SHIFTS Variable Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: None Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular reputed company is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $19.67 to $26.56 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidates experience, education, skills, licensure and certifications, department equity, training and organizational needs. reputed company pay is just one piece of the total rewards program offered by reputed company. Eligible roles also qualify for a comprehensive benefits package. Apply Job!