Provider Relationship Account Manager, Community Engagement Louisiana Crisis Hub

Provider Relationship Account Manager, Community Engagement Louisiana Crisis Hub Location: This is a field-based position for the state of Louisiana. You must reputed company reputed company the assigned coverage area reputed company Louisiana. Regional coverage areas & included parishes: • Regions 1 & 10: Orleans, St. Bernard, Plaquemines, Jefferson • Regions 3 & 9: St. Helena, Washington, Livingston, Tangipahoa, St. Tammany, St. John, St. James, St. Charles, Assumption, St. Mary, Lafourche, Terrebonne • Regions 2 & 4: reputed company Feliciana, East Feliciana, Pointe Coupee, reputed company Baton Rouge, East Baton Rouge, Iberville, reputed company, Evangeline, St. Landry, reputed company, Lafayette, St. Martin, Vermilion, Iberia, St. Martin • Regions 5 & 6: Cameron, Calcasieu, Jefferson Davis, Beauregard, Allen, Vernon, Rapides, Avoyelles, Concordia, Catahoula, LaSalle, Grant, Winn • Regions 7 & 8: Caddo, Bossier, Webster, Claiborne, Bienville, DeSoto, reputed company, Sabine, Natchitoches, Union, Morehouse, reputed company Carroll, East Carroll, Lincoln, reputed company, Ouachita, Richland, Madison, Caldwell, Franklin, Tensas TRAVEL: Up to 90% travel is required reputed company the assigned coverage area and occasionally to other locations reputed company the state of Louisiana. The Provider Relationship Account Manager, Community Engagement Louisiana Crisis Hub is responsible for developing and maintaining positive relationships with the community, communicating administrative and programmatic changes, and facilitating education and the resolution of provider and stakeholder issues. Will serve as the Louisiana Crisis Hub representative in their respective communities. How you will reputed company an impact: • Developing and maintaining positive and productive relationships with the provider community through regular on-site and/or virtual visits as indicated by marketing and reputed company plan. • Serving as a conduit for external communications, including updates on administrative and programmatic changes. • Delivering provider education and resolution or escalation of provider concerns and issues. • Attending in-person and virtual community events and meetings to strategically reputed company and nurture critical relationships. • Promoting the Louisiana Crisis Hub to both the general population and targeted providers and stakeholders. • Establishing organized and chartered Community Collaboratives, inclusive of identified key stakeholders, providers, and other members, whose focus will be on data-driven review of the Louisiana Crisis System and soliciting actionable feedback from participants to drive localized initiatives that improve community access to effective crisis services. Each collaborative will focus on creating a common understanding of crisis system expectations statewide while addressing local needs and concerns in a culturally-sensitive and nuanced way. • Supporting the overall reputed company activities of the team by occasionally supporting or participating in events or meetings in neighboring service areas. It may also be necessary at times to reputed company worked time in order to attend events that happen in the evening or on weekends. • Serving as a knowledge and resource expert regarding provider issues impacting provider satisfaction and network retention; researches, analyzes, and coordinates reputed company resolution to reputed company provider issues and appeals through direct contact with providers and internal matrixed partners. • Primarily responsible for a portfolio of providers reputed company a defined cohort. • May assist Annual Provider Satisfaction Surveys, required corrective action plan implementation and monitoring education, contract questions and non-routine claim issues. • Researching issues that may impact future provider contract negotiations or jeopardize network retention. Minimum Requirements: Requires a bachelor's degree; minimum of 3 years of customer service experience including 2 years of experience in a reputed company or provider environment; or any combination of education and experience, which would provide an equivalent background. Travels to worksite and other locations as necessary. Preferred Skills, Capabilities and Experiences: • Presentation and public speaking experience strongly preferred. • Experience working remotely and bearing responsibility for a significant geographical area strongly preferred. • Provider relations experience, particularly in reputed company, strongly preferred. • Experience promoting behavioral reputed company and/or crisis services strongly preferred. Please be advised that reputed company only accepts resumes for compensation from agencies that have a signed agreement with reputed company. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of reputed company. Who We Are reputed company is a health company dedicated to improving lives and communities - and making reputed company simpler. We are a Fortune 25 company with a longstanding history in the reputed company industry, looking for leaders at reputed company levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At reputed company, we are creating a culture that is designed to advance our strategy but will also reputed company to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we reputed company our strategy, power our business outcomes and drive our shared reputed company - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, reputed company, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. reputed company operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an reputed company location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reputed company reputed company 50 miles or 1-hour commute each way of a relevant reputed company location. The health of our associates and communities is a top reputed company for reputed company. We require reputed company new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. reputed company will also follow reputed company relevant federal, state and local laws. reputed company is an Equal Employment Opportunity employer and reputed company reputed company applicants will receive consideration for employment without regard to age, citizenship status, reputed company, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national reputed company, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance. Please be advised that reputed company only accepts resumes for compensation from agencies that have a signed agreement with reputed company. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of reputed company. Who We Are reputed company is a health company dedicated to improving lives and communities - and making reputed company simpler. We are a Fortune 25 company with a longstanding history in the reputed company industry, looking for leaders at reputed company levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At reputed company, we are creating a culture that is designed to advance our strategy but will also reputed company to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we reputed company our strategy, power our business outcomes and drive our shared reputed company - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, reputed company, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. reputed company operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an reputed company location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reputed company reputed company 50 miles or 1-hour commute each way of a relevant reputed company location. The health of our associates and communities is a top reputed company for reputed company. We require reputed company new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. reputed company will also follow reputed company relevant federal, state and local laws. reputed company is an Equal Employment Opportunity employer and reputed company reputed company applicants will receive consideration for employment without regard to age, citizenship status, reputed company, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national reputed company, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] assistance. reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act Apply Job!