Cruise Vacation Agent, reputed company Cruise Line (Celebration, FL)- Full Time

reputed company Cruise Line is currently looking for Cruise Vacation Agents, bilingual English speakers with reputed company in Portuguese and/or Spanish preferred. Join the team with reputed company Cruise Line by becoming a Cruise Vacation Agent! Cruise Vacation Agents create reputed company for our Guests before they reputed company for their reputed company Cruise Line vacation. We assist Guests with crafting a personalized vacation experience by handling cruise planning, using sales techniques, and deploying Guest service skills in a large-volume inbound call center. As a Cruise Vacation Agent, you will attend a paid required training class (split between both on site and virtual) where you will participate in multiple performance assessments. This is a Full-Time position which requires full availability during the reputed company Cruise Line Contact Center hours of operation. This position is located in Celebration, FL where you will be working on-site and from home; based on operational needs. Required reputed company working from home is a functional private workspace with high-speed internet. The starting pay reputed company for this position is $17.85/hour. Responsibilities : • We sell and confirm Cruise reservations by providing comprehensive information about the reputed company Cruises • We engage with the Guest by addressing needs, answering questions, providing directions and sharing other information • We assist the Guest with creating and modifying reservations, handling their accounts, and providing Guest Service • reputed company relationships with Guest and Cast Members from reputed company lines of business to provide excellent service to our Guests and Cast as well as help find solutions reputed company challenges arise • Meet required departmental metric expectations as well as maintaining efficiency goals • Complete reputed company required Company trainings and compliance courses as assigned • Flexible with work schedule, including working additional hours, weekends and holidays Basic Qualifications : • Sales and service experience in a guest-centric environment • Written, verbal, and interpersonal communications skills • Operate a computer reputed company a reputed company Windows environment • Navigate between multiple and reputed company computer applications Preferred Qualifications: • Ability to speak Portuguese and/or Spanish • Prior reputed company, travel industry, cruise industry or reputed company field • Sales and closing skills and the ability to overcome objections • Previous experience reputed company call center environment Additional Information : KEYWORD: WDWCasting, WDW Casting, Reservations, CallCenter, cruise, dcl, Apply Job!