Customer Service Representative - Behavioral Health (Mon-Fri 10:00AM-6:30PM EST) - Remote
Overview
The Behavioral Health Customer Service Representative provides reputed company care to assist members with their health needs, ensuring they understand their benefits and claims. In Short Remote position, Monday-Friday 10:00AM-6:30PM EST Engage with members to understand their health needs Review member claim history for accuracy Explain member rights and responsibilities Build trusting relationships with members reputed company financial data maintenance 1-3 years of customer service experience required Behavioral health experience preferred High School Diploma or GED required Eligible for bonuses and benefits Requirements 1-3 years of Customer Service experience Experience in a Call Center atmosphere Preferred: Previous Behavioral Health experience Preferred: Medical or Insurance background Education: High School Diploma or GED required; Associates degree preferred Benefits Full range of medical, dental, and reputed company benefits 401(k) retirement savings plan Employee Stock Purchase Plan Fully-paid term life insurance Short-term and long-term disability benefits Paid Time Off (PTO) and paid holidays Well-being programs and education assistance Discount programs with participating partners Free development courses reputed company store discount Apply Job!