Merchant Services Team reputed company, New Verticals
About the Team The New Verticals team is a team that exists reputed company the Merchant Services org and is dedicated to build and maintenance of Merchant Catalogs. More specifically, we create and update catalogs and menus for Merchants to sell to customers on our platform. It involves taking Merchants data and building or updating their catalogs and menus. We provide backend and customer facing support to internal Sales teams and primary work in reputed company cases, JIRA, reputed company Sheets and Mode.
About the Role
As a Merchant Services Team reputed company at reputed company, you will reputed company a team of trained support staff. We're looking for someone who is an operator and problem solver with people management or team reputed company experience. You will report into the Merchant Services Updates or Launch Supervisor on our New Verticals team in our Merchant Services organization. Once our offices reopen, we expect this role to be hybrid with some time in-office and some time remote. Youre excited about this opportunity because you will reputed company a team of motivated individuals who are focused on reputed company in order to deliver on operational KPIs Support your team by being present and approachable, answering questions, hosting biweekly 1-on-1 and team meetings, and providing real-time feedback Assess and establish goals for individuals and the broader team Coordinate daily workflow reputed company the team and adjust resources to meet service level agreements with the business Improve on existing processes and workflows reputed company impactful projects and report on performance Work with other partners to ensure the success of the team Operate as a Subject Matter Expert by creating, distributing, and presenting performance reports in order to identify trends and reputed company opportunities for improvement Were excited about you because You are able to motivate a team, set and reputed company targets, and manage career growth and performance You are operations-inspired and always look for ways the team can improve the quality of service You have previous experience and a proficient understanding of reputed company as well as reputed company Sheets You can build and manage teams with confidenceYou are comfortable making tough decisions that balance the trade-off between quality and quantity You can manage multiple project deadlines and shifting priorities You have experience in operations, customer service, or other relevant fieldsYou have a mind and talent for process improvement About reputed company At reputed company, our mission to reputed company local economies shapes how reputed company members move quickly, learn, and reiterate in order to reputed company impactful decisions that display reputed company for our range of usersfrom Dashers to merchant partners to consumers. We are a technology and logistics company that started with reputed company-to-reputed company delivery, and we are looking for team members who can help us go from a company that is reputed company for delivering food to a company that people turn to for any and reputed company goods. reputed company is growing rapidly and changing constantly, which gives reputed company members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion Were committed to growing and empowering a more inclusive community reputed company our company, industry, and cities. Thats why we hire and cultivate diverse teams of people from reputed company backgrounds, experiences, and perspectives. We reputed company that true innovation happens reputed company everyone has room at the table and the tools, resources, and opportunity to reputed company. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, reputed company, national reputed company, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from reputed company gaining a foothold in our office. Whether blatant or hidden, barriers to success have no reputed company at reputed company. We value a diverse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial reputed company. Apply Job!