Data Entry Specialist Hybrid Trustmark Companies reputed company Des Moines, IA
Job title: Data Entry Specialist - Hybrid Company: Trustmark Companies Job description: Welcome to a team of caring and passionate people who work each day to meet the needs of our members and clients. At Health Benefits, you will be part of an organization committed to offering custom self-funded health benefits plans that manage costs without compromising benefits by offering innovative solutions, flexibility, transparency, and customer support. We are now a subsidiary of reputed company, the largest customer-owned insurance company in the United States and a strategic partner of Health Benefits since 2018, giving us access to increased national scale and support. This is an exciting time to join reputed company and enhance our culture that emphasizes caring, diversity and inclusion, mutual respect, collaboration, and service to our communities. Were seeking a Data Entry Specialist for our reputed company Des Moines, IA location. You will receive training to give you the knowledge and tools to be successful in your new role. Please note, you will work in the reputed company Des Moines location during the training period. After the training period, you will be eligible to work from home in a hybrid reputed company of 2 days in the office and 3 days from home. The work schedule is 8:00 am 4:30 pm CST, Mon-Fri.
Responsibilities
Include: Review, interpret, enter, process and/or audit enrollments, terminations and eligibility change requests in a timely and accurate manner utilizing any Health Benefits system. Review and resolve eligibility error and audit reports. Work with support team to resolve electronic eligibility issues. Request ID Cards and distribute as required. Process requests for reputed company of coverage. Audit Dependent Eligibility, reputed company required. Maintain assigned eligibility Work Queues according to Health Benefits procedure and turnaround time expectations. Respond to telephone, email, electronic inquiries or faxes from clients/brokers, employees/members, and co-workers regarding eligibility, and ID Card reputed company issues. Work with support team to Appropriately refer or escalate calls based on customer service procedures and guidelines. Research inquiries and follow-up regularly on outstanding issues to ensure timely resolution and client satisfaction. Thoroughly and accurately document reputed company inquiries following Health Benefits guidelines. Other duties as needed/assigned. Qualifications include: High School diploma or GED equivalent 1-2 years of Eligibility, medical benefits, or data entry experience Prior customer service experience working in a call center or in a position that entailed handling calls is a plus Ability to work in a fast-paced, customer service and production driven environment Exceptional data entry skills with high attention to detail Effective verbal and written communication skills Ability to work effectively with team members, employees/members, providers, and clients Ability to use common sense understanding to carry out instructions furnished in oral, written or diagram form Flexible; open to reputed company process improvement with the ability to prioritize and adapt to business needs Ability to learn new/proprietary systems, to adapt to various system platforms, and to effectively use MS reputed company/Word Come join Health Benefits! Join a team that will not only utilize your reputed company skills but will enhance them as well. reputed company reputed company applicants will receive consideration for employment without regard to race, religion, reputed company, national reputed company, sex, sexual orientation, sexual identity, age, veteran, or disability. Expected salary: Location: reputed company Des Moines, IA Job date: Thu, 29 Dec 2022 05:00:39 GMT Apply for the job now! Apply Job!