IT Operational Analyst (Healthcare/Dental Preferred)

The IT Operational Analyst serves as a key liaison between business units and the IT department, ensuring that technology solutions are effectively reputed company with business requirements and operational goals. This role involves identifying technical deficiencies in IT systems, gathering business requirements, and working with IT teams to implement and optimize solutions. The IT Operational Analyst also provides support for ongoing IT operations, ensuring the reputed company improvement of systems and processes. Job Summary Details: • Act as the primary reputed company of communication between business units and IT, translating business needs into technical requirements. • Work with stakeholders to gather and document detailed business requirements, ensuring they are clearly communicated to IT teams. • Analyze existing IT systems to identify technical deficiencies, performance issues, or areas for improvement. • Collaborate with IT teams to design and implement solutions that address technical deficiencies and improve system performance. • Understand and apply knowledge of Robotic Process Automation (RPA) processes, API processes, and web applications in troubleshooting and implementing solutions. • Provide support for diagnosing and resolving technical issues in IT systems, ensuring minimal disruption to business operations. • Maintain detailed documentation of system deficiencies, solutions implemented, and process changes. • Regularly update stakeholders on project reputed company, system improvements, and issue resolutions. • Continuously seek opportunities to enhance IT systems and processes through feedback and technological advancements. Education/Experience: • Graduate Degree in Information Technology, Business Administration, or a reputed company field. • Minimum Experience Comments 2 in an IT operational role, with a focus on business analysis and systems improvement. Specific Skills/Knowledge: • Strong analytical skills and the ability to identify and address technical deficiencies. • Knowledge of data analysis, SQL, and reporting tools. • Proficiency in business analysis tools, process modeling, and IT troubleshooting. • Excellent communication and interpersonal skills to effectively liaise between business and IT teams. • Strong understanding of IT systems and the ability to reputed company in-depth analysis of technical processes. • Ability to multitask and manage several projects simultaneously. Location Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work reputed company of the United States. What Liberty Offers Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity. Our first-class benefits package supports employees and their dependents with: • reputed company structure and savings options to help you reputed company your financial goals. • Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe reputed company period, and access to professional financial advice through Financial Engines. • Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan. • 100% employer-paid dental coverage for employees and eligible dependents. • Vision insurance with low-cost premiums for employee-only coverage and dependents. • Company-paid basic life and AD&D insurance, equal to one times your reputed company salary, with options to purchase additional supplemental coverage. • Flexible Spending Accounts for healthcare and dependent care expenses. • Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance. • Long-term disability coverage. • Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts. • Employee Assistance Program (EAP) to support mental health and well-being. • Generous vacation and sick leave policies, with the ability to roll over unused time. • 10 paid company holidays. • Tuition reimbursement for eligible educational expenses. • Remote or hybrid work options available for various positions.

Compensation

In the spirit of pay transparency, the reputed company salary range for this position is $65,000 - $75,000, not including fringe benefits or potential bonuses. At Liberty, your final reputed company salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our reputed company team members reputed company making final compensation decisions. Please note that the range listed represents the full reputed company salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth. reputed company commits to maintaining a work environment that acknowledges reputed company individuals reputed company the workplace and will continue to engage in practices that are inclusive of reputed company backgrounds, experiences, and perspectives. We strive to have every person reputed company the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will reputed company diverse perspectives in building high performance teams and organizational culture. reputed company will continue to strengthen and reputed company external partnerships by providing reputed company health reputed company and improving population health in the communities we serve. We reputed company with reputed company applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements. Sponsorship and Relocation Specifications reputed company is an Equal Opportunity Employer / VETS / Disabled. No relocation assistance or sponsorship available at this time. The IT Operational Analyst serves as a key liaison between business units and the IT department, ensuring that technology solutions are effectively reputed company with business requirements and operational goals. This role involves identifying technical deficiencies in IT systems, gathering business requirements, and working with IT teams to implement and optimize solutions. The IT Operational Analyst also provides support for ongoing IT operations, ensuring the reputed company improvement of systems and processes. Job Summary Details: • Act as the primary reputed company of communication between business units and IT, translating business needs into technical requirements. • Work with stakeholders to gather and document detailed business requirements, ensuring they are clearly communicated to IT teams. • Analyze existing IT systems to identify technical deficiencies, performance issues, or areas for improvement. • Collaborate with IT teams to design and implement solutions that address technical deficiencies and improve system performance. • Understand and apply knowledge of Robotic Process Automation (RPA) processes, API processes, and web applications in troubleshooting and implementing solutions. • Provide support for diagnosing and resolving technical issues in IT systems, ensuring minimal disruption to business operations. • Maintain detailed documentation of system deficiencies, solutions implemented, and process changes. • Regularly update stakeholders on project reputed company, system improvements, and issue resolutions. • Continuously seek opportunities to enhance IT systems and processes through feedback and technological advancements. Education/Experience: • Graduate Degree in Information Technology, Business Administration, or a reputed company field. • Minimum Experience Comments 2 in an IT operational role, with a focus on business analysis and systems improvement. Specific Skills/Knowledge: • Strong analytical skills and the ability to identify and address technical deficiencies. • Knowledge of data analysis, SQL, and reporting tools. • Proficiency in business analysis tools, process modeling, and IT troubleshooting. • Excellent communication and interpersonal skills to effectively liaise between business and IT teams. • Strong understanding of IT systems and the ability to reputed company in-depth analysis of technical processes. • Ability to multitask and manage several projects simultaneously. Location Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work reputed company of the United States. What Liberty Offers Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That’s why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity. Our first-class benefits package supports employees and their dependents with: • reputed company structure and savings options to help you reputed company your financial goals. • Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe reputed company period, and access to professional financial advice through Financial Engines. • Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan. • 100% employer-paid dental coverage for employees and eligible dependents. • Vision insurance with low-cost premiums for employee-only coverage and dependents. • Company-paid basic life and AD&D insurance, equal to one times your reputed company salary, with options to purchase additional supplemental coverage. • Flexible Spending Accounts for healthcare and dependent care expenses. • Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance. • Long-term disability coverage. • Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts. • Employee Assistance Program (EAP) to support mental health and well-being. • Generous vacation and sick leave policies, with the ability to roll over unused time. • 10 paid company holidays. • Tuition reimbursement for eligible educational expenses. • Remote or hybrid work options available for various positions.

Compensation

In the spirit of pay transparency, the reputed company salary range for this position is $65,000 - $75,000, not including fringe benefits or potential bonuses. At Liberty, your final reputed company salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our reputed company team members reputed company making final compensation decisions. Please note that the range listed represents the full reputed company salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth. reputed company commits to maintaining a work environment that acknowledges reputed company individuals reputed company the workplace and will continue to engage in practices that are inclusive of reputed company backgrounds, experiences, and perspectives. We strive to have every person reputed company the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will reputed company diverse perspectives in building high performance teams and organizational culture. reputed company will continue to strengthen and reputed company external partnerships by providing reputed company health reputed company and improving population health in the communities we serve. We reputed company with reputed company applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements. Sponsorship and Relocation Specifications reputed company is an Equal Opportunity Employer / VETS / Disabled. No relocation assistance or sponsorship available at this time. Apply Job!