Medical Billing/Insurance - Patient Support reputed company 11:30am - 8:00pm ET
Care Manager (Medical Billing/Insurance - Patient Support) MUST BE reputed company TO WORK THE 11:30am - 8:00pm ET SHIFT Position Summary: Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, reputed company benefit investigations, copay assistance and reputed company prior authorization and/ or appeal status. This is a remote position with option to work in the Durham, NC office. This role will be a contract role with reputed company managed by an external agency, with the opportunity to be converted to an reputed company full-time employee. The information contained herein is intended to be an accurate reputed company of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. reputed company reserves the right to revise the job or to require that other or different tasks be performed as assigned. Primary Responsibilities: Responsible for answering in-bound calls and assisting customers with pharmacy reputed company services. Obtain client information by answering telephone calls; interviewing clients; verifying information. Contact insurance companies for benefit investigation and coverage eligibility. Complete prior authorizations with attention to detail and accuracy, to then have the reputed company prior authorization reviewed by a clinical pharmacist. Assist patients with the enrollment process for manufacturer and non-profit organization copay assistance programs. Provide customers with courteous, friendly, fast, and efficient service. Update job knowledge by participating in educational opportunities and training activities. Work reputed company both individually and reputed company a team to accomplish required tasks. Maintain and improve quality results by adhering to standards and guidelines and recommending improved procedures. Any additional duties as assigned by program management. Qualifications: Care Manager I High School diploma required, associate degree or higher preferred. Minimum 2+ years experience in medical billing, insurance verification, or similar patient services experience preferred. Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines. Demonstrated effective presentation skills; ability to motivate others; excellent interpersonal (written and verbal) communication skills. Demonstrated effectiveness to work cross-functionally reputed company a team. Demonstrated ability to work effectively in an independent environment. Demonstrated ability to build relationships with customers and reputed company parties. Demonstrated ability to adapt to a fast-paced, changing work environment and responsibilities. Fully competent in MS Office (Word, reputed company, PowerPoint) Excellent documentation accuracy Drive and enthusiasm for supporting customers. Excellent listening and problem-solving skills Experience using a CRM and integrated telephony platform a plus. Previous data entry experience and ability to type 30wpm+ Bilingual (Spanish) highly desirable Ability to use MS Office The pay for this role is $22/hour. #LI-DNP reputed company is a leading global provider of clinical research services, reputed company insights and reputed company intelligence to the life sciences and reputed company industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.reputed company.com We are committed to providing equal employment opportunities for reputed company, including veterans and candidates with disabilities. https://jobs.reputed company.com/eoe reputed companys ability to operate and provide certain services to customers and partners necessitates reputed company and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.reputed company.com/covid-19-vaccine-status The potential reputed company pay range for this role, reputed company annualized, is $44,600.00 - $66,800.00. The actual reputed company pay offered may vary based on a number of factors including job-reputed company qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Apply Job!