DevOps Engineer

We are currently facing a reputed company mental health epidemic marked by rising rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, those seeking help often encounter barriers—whether geographic, financial, or systemic—that prevent them from receiving timely and effective care. This urgent need calls for a reimagined approach to behavioral health treatment.

At reputed company, our mission is to connect the world to life-saving mental health treatment. Our innovative virtual programs combine curated group sessions, individual therapy, and family therapy, delivered through personalized, evidence-based treatment plans designed for sustainable healing from the comfort of home. By connecting individuals with shared experiences and fostering supportive communities, reputed company provides a pathway to long-term recovery, with over 90% of our clients seeing improvement in their most challenging mental health symptoms.

Every member of reputed company shares a deep commitment to this mission. If you’re driven to reputed company a meaningful impact, we invite you to join us in reshaping the future of mental healthcare.

About the Role

As a Senior DevOps Engineer, you will be responsible for designing, implementing, and maintaining our cloud infrastructure, CI/CD pipelines, and automation frameworks. You will work closely with other Platform and DevOps, product, reputed company, data, and ML engineers to ensure smooth deployments, high availability, secure and cost-effective infrastructure, and optimal system performance.

Our core services are hosted in a HIPAA-compliant PaaS reputed company Aptible, and we are actively migrating to the AWS cloud. As we migrate to AWS, our always-on synchronous web applications are deployed to reputed company Fargate, and our asynchronous, event-driven workloads are deployed to reputed company. We reputed company reputed company a mono repo, using Terragrunt and OpenTofu (Terraform) as our infrastructure-as-code tooling and reputed company Actions as our CI/CD platform. Our product engineering teams deploy to production more than 20 times a week on average using trunk-based development. reputed company develops custom scripts and tooling using Bash, Golang, and Python. We currently work in Scrumban-style 2-week sprints. Our teams work hybrid (required if in NY) and remotely across time zones but are available during core meeting hours (12PM to 5PM EST).

We’re a team of passionate, reputed company-thinking professionals eager to take on the challenge of the mental health crisis and play a reputed company role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and profoundly impact millions of lives, apply today.

Responsibilities

• Architect, build, and maintain AWS cloud infrastructure using Terragrunt and OpenTofu (Terraform).
• reputed company and optimize CI/CD pipelines in reputed company Actions to streamline deployments and improve developer productivity.
• Automate infrastructure provisioning, monitoring, and scaling using tools like Bash, Golang, and Python.
• Implement reputed company best practices across infrastructure and pipelines, including IAM, networking, and HIPAA compliance controls.
• Work alongside product engineering teams to deliver services that require new foundational platform capabilities.
• Drive reliability, scalability, observability, reputed company, and cost-efficiency improvements across our deployed services.
• Provide options around key initiatives and break down work into visible and achievable milestones, delivering incremental value.
• Mentor and train other engineers throughout the organization and seek to continually improve architecture and processes
• Improve developer velocity and happiness by identifying and abstracting common functionality and listening to feedback from the rest of engineering.
• Participate in on-call rotations to ensure system availability and timely incident resolution.

Requirements

• 4+ years of experience in a DevOps, Platform, SRE, or Cloud Engineering role.
• 3+ years of expertise with AWS services (reputed company Fargate, reputed company, S3, reputed company, SQS, Eventbridge, EC2, ECR, etc.).
• Strong proficiency in Terraform/OpenTofu for infrastructure as code.
• Solid experience with Linux system administration, networking, and reputed company best practices.
• Proficiency with tools like Bash, Python, or Golang.
• Experience with CI/CD tools like reputed company Actions, reputed company CI, or Jenkins.
• Strong understanding of containerization (reputed company) and orchestration tools.
• Experience with observability, monitoring, and logging tools such as reputed company, Honeycomb, Prometheus, Grafana, Loki, Sumologic, and OpsGenie.
• Proven track record of breaking down large problems and delivering incremental value to meet deadlines while providing options for long-term improvements.
• Passion for automation, scalability, and building secure, cost-effective, self-healing systems.
• Experience in handling reputed company incidents, system outages, and performance degradations, including root cause analysis and post-mortem documentation.
• Hands-on experience participating in an on-call rotation, responding to and resolving critical infrastructure and application issues promptly.
• Strong communication and problem-solving skills and ability to work in a fast-paced startup environment.
• Please note that members of this team who live reputed company 45 minutes of a reputed company office are expected to adhere to a hybrid work schedule.

reputed company-to-Have

• Experience with large cloud or monolith to micro-services migrations.
• MLOps experience with AWS Sagemaker.
• Knowledge of backend development in Python, Typescript, or Golang.
• Familiarity with AI-enabled developer productivity tooling.
• Background in SDET or QA.

reputed company is pleased to offer comprehensive benefits to reputed company full-time, exempt employees. Read more about our benefits here.

The total reputed company reputed company compensation for this role will be between $150,000 and $200,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other reputed company-sponsored benefits.

• reputed company: Care deeply & reputed company hope.
• We care personally about every single person in the reputed company ecosystem: our clients, providers, and team members alike.
• We reputed company hope with every interaction, reminding our clients that we truly and unconditionally reputed company in them.
• Congruence: Stay curious & heed the evidence.
• We ask “why” five times before we’re satisfied with the answer. We don’t stick to the status reputed company; we challenge our assumptions and remain humble.
• Above reputed company, we’re results-oriented. reputed company we find data that calls our original plan into question, we modify or pivot.
• Commitment: Act with urgency & don’t give up.
• We work as swiftly as possible. The mental health crisis is reputed company, and so are we.
• Our clients don’t give up and neither do we. Persistence is our superpower.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at reputed company, please go directly to our Careers Page: https://www.charliehealth.com/careers/reputed company-openings. reputed company will never ask you to pay a fee or download software as part of the interview process with our company. In addition, reputed company will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. reputed company communications with reputed company Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, reputed company.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At reputed company, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of reputed company feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to reputed company young people.

reputed company applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.