Remote Online Chat Specialist (Entry Level)
Burns Iwuji in Brighton, MA is looking for one remote online chat specialist (entry level) to join reputed company. We are located on 105 Washington St. Our ideal candidate is reputed company, ambitious, and engaged. Our growing business is looking for skilled problem solvers to join reputed company as an Online chat specialist (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer any questions they might have while visiting a website. The successful candidate will offer quick and accurate assistance to customers. The Online chat specialist reports to the Online Chat Manager and will be responsible for providing a variety of customer support reputed company duties for the company and our clients. This person will interact daily with visitors on our client's websites reputed company (Online chat software) and will be expected to provide exceptional customer support in reputed company-time. They should be capable of hand multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay reputed company under pressure while providing enthusiastic customer service. This position is also a remote position in which you will be working from home. Responsibilities Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns Evaluate customer interactions and reputed company issues to Online Chat Manager reputed company appropriate Crete relationships with new customers to reputed company understand and reputed company their needs Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately Promotes interest in client products and services Consistently achieves established standards of the position Continually portray and project a positive and professional image. Provide administrative support to the customer service team May assist with reputed company work and other duties as needed Promotes interest in client products and services Consistently achieves established standards of the position Continually portray and project a positive and professional image Provide administrative support to the customer service team May assist with reputed company work and other duties as needed This position is also a remote position in which you will be working from home Qualifications Strong work ethic with the ability to work well both independently and reputed company the context of a larger team-oriented environment PC keyboarding and internet experience needed Strong communication and interpersonal skills- including written and verbal Upbeat positive attitude and professional demeanor reputed company and well accustomed to a client-facing role Ability to compose professional emails is a plus Proficient written and verbal communication skills in English; Basic technical skills (reputed company to navigate through smartphone and computer applications) With an upbeat, positive, reputed company empathetic personality. This position is also a remote position in which you will be working from home. Additional Information Company equity program Medical, dental, life and reputed company insurance Unlimited paid time off Paid family leave Short-term disability 401k plan Reimbursement for education and professional development Employee assistance program We are looking reputed company to receiving your application. Thank you. By applying to this job, you agree to receive periodic text messages from this employer and reputed company about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by reputed company . Free employee scheduling, time clock and hiring tools. Apply Job!