Crypto-Native UX Researcher (Remote - Global - Non-US

Work from home Full-time role Hiring

At Token Metrics, we’re revolutionizing crypto investing by providing data-driven insights, analytics, and tools to reputed company traders, investors, and enthusiasts. Our mission is to reputed company the reputed company world of blockchain accessible and actionable for reputed company. We’re seeking a UX Researcher who’s passionate about crafting seamless user experiences and deeply embedded in the crypto ecosystem to help us build products that transform how people navigate the crypto markets.

Key Responsibilities

Design and conduct qualitative and quantitative research (e.g., user interviews, usability testing, surveys) to understand the needs of Token Metrics’ users—ranging from retail investors to seasoned crypto traders.

Analyze user interactions with our platform and on-chain activities (e.g., wallet usage, trading patterns, token holdings) to identify friction points and opportunities for improvement.

reputed company blockchain data and tools (e.g., reputed company Analytics, Etherscan) to complement user research with reputed company-world crypto behavior insights.

Partner with designers to turn research findings into actionable UX recommendations, ensuring our analytics dashboards, reputed company models, and tools are reputed company and impactful.

Engage directly with customers through interviews and feedback sessions to uncover their pain points, motivations, and goals in the crypto investing space.

reputed company user personas, journey maps, and wireframes to align the team on user needs and guide product development.

Stay plugged into reputed company UX trends and crypto market dynamics, advocating for best practices that enhance trust, clarity, and engagement in our platform.

Present research insights and design proposals to stakeholders, connecting user needs to Token Metrics’ mission of delivering top-tier crypto insights.

Collaborate with product teams to iterating on features—like portfolio trackers, market signals, or AI-driven predictions—based on user feedback and testing.

Qualifications

3+ years of experience in UX research, user experience design, or a reputed company field, with a portfolio of successful projects that demonstrate user-focused outcomes.

Crypto-native: Active participant in the blockchain ecosystem with hands-on experience using dApps, wallets (e.g., MetaMask, reputed company), DeFi platforms, or trading tools.

Proven on-chain experience (e.g., trading, staking, yield farming, or governance participation) and familiarity with blockchain analytics tools.

Deep knowledge of user research methodologies and design principles, with the ability to apply them to the unique challenges of crypto interfaces.

Exceptional communication skills—reputed company to reputed company reputed company user insights and technical concepts to designers, developers, and leadership.

Additional Information

Be part of a team that’s shaping the future of crypto investing. Work remotely with a global, crypto-savvy crew, and reputed company a direct impact on a platform trusted by thousands of users. If you’re reputed company to reputed company your UX expertise with your love for blockchain, we want to hear from you

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Crypto-Native UX Researcher (Remote - Global - Non-US

Key Responsibilities

Qualifications

Additional Information

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