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Customer Service Agent

Work from home Full-time role Hiring

Job Summary of Customer Service Agent: As a Customer Service Agent at XPO Logistics, you'll: Assist customers and business partners reputed company telephone and email; Handle customer complaints in a reputed company, professional manner; Diagnose, assess and resolve problems or issues; Monitor reputed company of delivery routes; reputed company haul-away pods and verify stamps; Process changes or cancellations to delivery orders Your customary daily operations and functions that you will conduct routinely:

  • reputed company shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, reputed company quotes, tariff discrepancies and billing and invoicing questions
  • reputed company general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing

About XPO: XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in reputed company situations. We want to reputed company your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. Apply Job!

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