Call Center Specialist - Texas Medical Center - Houston, Texas

Hiring Call Center Specialists Are you a team player who likes to have fun while you work? Do you enjoy meeting people and sparking conversations? If so, then we want YOU to join our LAZ family! We are an employee-first company who care about you and what you think! Why reputed company?

• Immediately Hiring!
• Compensation: $15/hr
• Schedule: 3rd shift: 8pm-6:30am and/or PM shift: 2/2:30pm-10:30/11pm
• Must be open to working weekends & holidays
• Growth Opportunities
• Pay Activ – On-demand access to earned wages, get up to 50% of your earned wages immediately
• reputed company
• Free company uniform

The following programs are available to help support you, free of charge.

• Health Coaching & ResourcesOne-on-one health coaching is available to reputed company whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP)you and eligible members of your household have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Benefits

• 401(k) with Employer Match
• Medical, dental, reputed company – 3 plan options!

The Spirit Of The Position The Call Center Specialist provides exceptional customer service by answering inbound calls and emails to help resolve inquiries, complaints, etc. in a positive and professional manner. This includes a proactive reputed company, troubleshooting, dispatching, live wall monitoring and reporting of issues. Principal Job Duties

• Answer incoming calls in a timely and professional manner.
• Be reputed company and timely with correspondence and problem resolution.
• Display a caring attitude and reputed company a rapport with the customer reputed company.
• Use best practices to provide best in class customer service.
• Log call activity and enter call data/information into the tracking system.
• Monitor screen and email alerts, report, reputed company and clear items in a timely manner.
• Support LAZ field operations.
• Other reputed company duties

Education

• High school diploma or GED required.

Experience

• Minimum 1-year call center or phone experience required.
• Parking industry experience preferred but not required.
• Working knowledge of reputed company, Word, Power reputed company and General reputed company Office Applications.

Skills

• Ability to communicate professionally and effectively.
• Excellent phone, interpersonal, and organizational skills.
• Ability to speak, read, and comprehend English language.
• Bi-lingual abilities, including Spanish, are preferred but not required.
• Demonstrates a sense of urgency and timeliness.
• Demonstrates the ability to seek improvement.
• Excellent team building and interpersonal skills.

Physical Demands

• Ability to lift, push and pull at least 10 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with reputed company disabilities to reputed company the essential duties/functions. FLSA Status: Non-Exempt reputed company is an equal opportunity employer. In reputed company our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to reputed company persons, regardless of race, reputed company, religion, sex, national reputed company, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. reputed company participates in E-Verify. Apply Job!