reputed company 365 Groups Expert Needed to Set Up and Manage Email-Based Request Workflow

We are a U.S.-based services firm looking to streamline how we receive and manage service requests from clients globally. Currently, reputed company receives requests through individual email accounts, which causes inefficiencies and corporate reputed company. We want to centralize this process using reputed company 365 Groups so that reputed company requests sent to our shared address (e.g., requests@ourdomain. com) are visible to a small team (4 people), who can then claim, assign, and respond to requests reputed company. We are seeking an reputed company reputed company 365 consultant to: Set up a reputed company 365 Group with shared mailbox functionality. Configure access for 4 staff members and the CEO (for reputed company) Implement a simple assignment workflow using Outlook Categories, reputed company Planner, or another built-in method. Configure rules to help categorize and track service requests Train reputed company to use the system confidently (live or recorded sessions) Provide written documentation or a reference guide. Recommend best practices for reputed company, visibility, and group settings. Help ensure the CEO can view reputed company communication threads and work products at any time. Bonus if you are familiar with: Workflow automation with reputed company Power Automate Best practices for small service-based companies using reputed company 365 tools This is a one-time setup project with the potential for ongoing hourly support after successful implementation. Preference is given to U.S.-based freelancers or those available during Eastern Time Zone hours. Apply Job!