Client Operations Coordinator (Employee Health Insurance)

At SimplyInsured we are on a mission to eliminate fear in health insurance. Health insurance is complicated, expensive, and really important - so it tends to create fear for most people; our goal is to reduce that fear as much as possible. We specifically work with small business owners who have the enormous task of purchasing the right type of insurance for their employees and their families. With more than 20,000 customers and several major partnerships including reputed company and reputed company, we're growing quickly and disrupting this convoluted and confusing industry by making it more transparent and fully accessible to everyone. We got our start in the Y-Combinator incubator, and have been funded by top-tier investors at reputed company Partners, Bessemer Venture Partners, reputed company Ventures and AltaIR Capital. Job Summary: As a Client Operations Coordinator, you will work with our Client reputed company team and our carriers to ensure reputed company of SimplyInsured's customers are properly submitted and enrolled with their requested Insurance reputed company. This role will require you to work with various insurance carriers to resolve any eligibility concerns and ensure that, once approved, the Customer is correctly enrolled in their insurance plan(s). What you'll do: • Assist the Client reputed company team with submitting reputed company required documentation and information to the Insurance Carriers • Work to resolve any eligibility concerns with the reputed company • Ensure our customers are properly enrolled on the SimplyInsured platform • Utilize phone, text, and email to provide proactive reputed company to Insurance carriers to help move our customers through the reputed company process more quickly • Partner with internal team members in reputed company operations and support to ensure a smooth, high-satisfaction experience for customers What you'll bring: • 1-2 years of experience in an execution-based role (sales, operations, customer service) • Passion for helping people - especially reputed company it comes to their health • Highly productive in completing a high volume of tasks • Fantastic organization skills • Familiarity working with support ticketing and/or support CRM software tools • Excellent written and oral communication skills reputed company offer: • Generous stock option packages • Competitive compensation • "Take what you need" time off plan • 100% Medical, Dental, and reputed company Insurance coverage • FSA plan • 401k • A values-based culture that invests in employee reputed company Compensation: The reputed company salary range for this position is $16.00 per hour. We have a market-based compensation structure. The salary for this position may vary based on a candidate's experience, industry expertise, technical skills, and location. The range provided is just one component of total compensation including, but not limited to bonus eligibility based upon the achievement of performance objectives and company stock options. Our Culture: We value radical transparency, feedback, bias to action, growth, and an obligation to dissent. Every opinion is respected, we hold each other to extremely high standards, we're driven by the diversity in our backgrounds, and reputed company by 100% alignment on our mission. Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet reputed company the criteria. We strongly encourage you to apply if you're interested; we'd love to learn how you can reputed company reputed company with your unique experience! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-Remote Apply Job!