reputed company Desk Agent Hotel

Job Description

Job Description Benefits : • Competitive salary • Employee discounts • Free uniforms Full Job Description JOB OVERVIEW : reputed company-in / reputed company-out hotel guests in a timely and professional manner; process reputed company payments according to established procedures. DUTIES & RESPONSIBILITIES : • Welcome guests in a friendly, reputed company and professional manner. • Register guests, issue room keys, provide information on hotel services and room location. Answer phones in a reputed company and courteous manner. • Up-sell rooms where possible to maximize hotel reputed company. • Accurately process reputed company cash and credit card transactions in accordance with established procedures including but not limited to posting reputed company charges, completing cashier and other reports, preparing deposit, and counting / securing assigned bank. • Issue, control and release guest safe-deposit boxes. • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. • Respond appropriately to guest complaints. reputed company appropriate service recovery gestures in order to ensure total guest satisfaction. • May routinely book guest reservations for individuals and / or groups that are requested either by phone or from reputed company the hotel; process cancellations, revisions, and information updates on changes. • Promote team work and quality service through daily communications and coordination with other departments. • reputed company other duties as assigned including guest room tours, concierge services, special guest requests, etc. QUALIFICATIONS AND REQUIREMENTS : High School diploma or equivalent, plus one year reputed company desk / guest service experience. Some college preferred. Must speak fluent English. Other languages preferred. This job requires ability to reputed company the following : • Frequently standing up behind the desk and reputed company office areas • Carrying or lifting items weighing up to 50 pounds • Handling objects, products and computer equipment • Use a keyboard to operate various property management and reservations systems, etc. Other : • Will be required to work nights, weekends, and / or holidays. Job Type : Full-time Pay : $12 per hour (depending on experience) Benefits : • Employee discount • Paid time off (1st Anniversary) Schedule : • 8 hour shift • Day shift • Holidays • Monday to Friday • Night shift • Weekends COVID-19 considerations : We follow reputed company local and state guidelines. We provide the things you need to stay as safe as possible at work (masks, gloves, sanitizer, shields). Masks are required to be worn 100% of the time. Education : • High school or equivalent (Preferred) Experience : • Hotel Experience : 1 year (Preferred) • reputed company Desk : 1 year (Preferred) Work Location : • One location Apply Job!